Alicia Huber Email & Phone Number

Saint Paul, Mn, Us

New Brighton, Minnesota, United States

New Brighton, Minnesota, United States

Greater Minneapolis-St. Paul Area

- Manage $300 million in cash allocation per day for use in ATM terminals across the United States, Puerto Rico, and Canada- Interpret data and feedback from clients and produce a tangible plan to cut customer costs by thousands of dollars yearly- Support internal and external contacts with locating and allocating funds to customer terminals- Generate and maintain general ledger adjustments to ensure vaults and terminal logs are balanced- Facilitate conversations between clients, armored carriers, and vault reconcilers- Review cash flow trends and implement cash ordering procedures to cover currency needs- Train new team members on departmental procedures and deliver detailed feedback to managers in order to increase training effectiveness

Bloomington, Minnesota

- Generated daily reports, using Microsoft Excel, for the supervisor and colleagues regarding cash flows and discrepancies- Maintained the general upkeep of the Money In, Money Out (MIMO) machines- Reconciled vaults and MIMO machines in order to verify proper cash balancing- Analyzed funds and coordinated daily deposits for Nickelodeon Universe and Theatres at Mall of America- Resolved concerns regarding group ticket sales and internal ticket requests- Enhanced the overall customer experience behind the scenes - Responded to customer quality concerns with verbal and written feedback, while reporting to management

Bloomington, Minnesota

- Provided information and insight for guests, coworkers, and other internal and external contacts regarding tenant information, sales, directions, etc.- Communicated events and promotions throughout Mall of America to both internal and external contacts- Conducted research on events and promotions to enhance the marketing process in the mall, while better informing the customers- Resolved customer concerns, while finding solutions in the best interest of our guests and Mall of America- Operated Galaxy POS for both Mall of America and Nickelodeon Universe, including but not limited to ticket sales, merchandise, online and group orders, and rental equipment- Supported other areas of Mall of America and Nickelodeon Universe, including but not limited to: Guest Services, Rides Operations, and Retail

- Represent various brands to target consumers in order to increase awareness, create an image, and build customer preference.- Create awareness, attention, and sales leads for various companies and brands. - Serve as a team player in order to take part in a successful branding event.

Develop organizational skills by keeping track of files and important documents.Use communication skills to answer questions by phone or through e-mail correspondence.Communicate information between offices.Compile and manage marketing contact lists.

-Research various music profiles to determine if the artist would be well received by students. -Serve as a community liaison between St. Catherine University and groups interested in the use of The Pulse space, including but not limited to: Artists, Student Groups and Faculty/Staff. -Create and edit The Pulse contract, taking into account the group and necessities for the event.-Communicate all necessary details and answer any questions or concerns for event-Distribute marketing materials around campus as needed.