Hubert Devries Email & Phone Number

Dublin, IE

Ireland

Ireland

Johannesburg Area, South Africa

• ■ Technical Support Management – Industrial Air Conditioning Units | Heat Pumps
• Responding to all technical support queries in relation to service, maintenance, troubleshooting - dealing directly with clients, manufacturers, contractors & internal colleagues
• Managing incoming technical related calls & emails whilst also conducting on-site visits to support clients & their staff with more hands-on fault finding, diagnosis, repair & onsite training
• Arranged logistics for delivery of equipment into the repair centre & took the responsibility of disassembling, inspection, repair (rewiring, reconnections, changing piping, etc) post-repair inspection & return to the.
• Reviewed, rewrote & upgraded internal product manuals which substantively improved fault finding & troubleshooting solutions as well as supported user training

Johannesburg Area, South Africa

• ■ Team Management
• Led & managed a team of 30 FTE direct reports – plumbers, electricians, painters, handymen, tilers, landscapers etc providing maintenance/repair & upgrades across the whole site 2.5m² (miles)
• Managed outsourced contractors – French polishers, specialist joiners & other specialist trade contractors
• 360 management – setting of targets & KPIs, daily team deployment & performance management checks, recruitment, disciplinary & training
• Responded & resolved all escalated matters or complex problems whilst ensuring that scheduled work was still completed, created a team focused on service delivery, skilled workmanship & pride in the site■ Maintenance.
• Generated yearly planned maintenance roll out across the whole site ensuring minimum disruption to guest experiences, established priorities & phased roll out

Johannesburg Area, South Africa

• ■ Responsible for problem analysis & component selection on industrial air conditioning units using BMS (Tridium, Niagara & EasyIO) across multiple applications
• Supported clients as part of the technical support team whilst also conducting on site visits to determine client additional needs & completing breakdown repairs for more complex matters
• Generated quotes & provided clients with ongoing specialist technical support
• Generated technical based reporting for clients

Cape Town Area, South Africa

• ■ Provided solutions based technical support to clients as a commissioning technician in relation to HVAC & refrigeration repairs (industrial chillers, split systems, heat pumps)
• Checking completed assembly following installation
• Conducting extensive testing & reporting back to engineering teams on outcomes
• Reviewing & resolving any in-depth technical difficulties following analysis & solution recommendations
• Checking of network communications & validating BMS systems, adjusting programming as required■ Team Management
• Whilst onsite managed maintenance teams from 2-10 technicians

Cape Town

• ■ Responsible for HVAC & refrigeration repairs including re-commissioning of existing HVAC (cooling systems, humidity control, air balancing, maintenance & repairs of extractor hoods)
• Completed cleaning & balancing of air ducting systems, positive & negative pressure balances & general maintenance of HVAC systems
• Worked methodically across larger buildings ranging up to 150m² with up to 3 industrial machines on site■ Provided thorough & accurate reporting together with required documentation

Durban Area, South Africa

■ HVAC diagnosis, fault finding & solutions delivery, validating of BMS, scheduling maintenance repairs, commissioning & re-commissioning of HVAC systems

Orange County, California Area

• ■ Initially employed as the customer assurance manager
• Managed up to 100 calls per day providing technical support relating to residential & commercial HVAC equipment
• Further delivered training to technicians to improve their troubleshooting & fault analysis skills■ Promoted to HVAC Control Specialist
• Responsible for control panel design, assembly & wiring
• Completed start-up & commissioning of HVAC systems – VFD, pumps & valves
• VVT, VAV & comfort ID setup