Improving your Customer Service communications and quality for an outstanding project!I am self-confident, I like to take challenges and grow up into the industry I work for. Learning about different processes and reach different goals in order to achieve results for me and for the company.The way we interact with others, the way we put motivation in our daily basis as human beings is important to stay focused for success!First of all, I became front desk assistant in a hostel in Managua for almost 3 years and this helped me a lot to improve my English skills, interacting with people from all over the world sharing with them a lot of culture and memories.In addition, I have experience in Medical Billing: setting appointments for different facilities across the USA, I am also related with HIPAA compliance law which is the one that regulates the healthcare patient's personal information, the follow-up services for patient's resolution were including:• Refill medication• Send prescriptions• Doctor’s note hardcopy• Follow-up visits• Insurances In-NetworkThirdly my role as a trainer has shown me skills like: Leadership, motivational speech, self-confidence and easy dialogue with all my peers, I am ready to take advantage of my personal experience and keep growing up professionally!Last but not least I would like to build my own path as a freelancer and start achieving results right away, I am able to deal with different labor fields, interacting with people has shown me that I can learn different things every day from other individuals, I have experience in management taking the challenge to teach policies and processes for the company I work for and I love it.