Hubert Yi Liang Ooi Email & Phone Number

New York, New York, United States

Boston, Massachusetts, United States

• Led software training for non-technical users in higher education professionals on-site or remotely
• Managed computer asset inventory and maintained hardware and software systems for minimum business downtime
• Assisted interactive virtual conference room support via Remo software for academic and medical professionals nationwide

Boston, Massachusetts, United States

• Performed installations, upgrades, and troubleshooting for over 150 Mac and PC devices such as Surface tablets, Mac Minis, and Macbooks
• Tabulated database Airtable to track customers’ information for more than 30 event projects
• Utilized Python and ReGex to automate data extraction tasks and reduce manual extraction time by 50%
• Troubleshoot IT software issues for more than 300 customers for great customer experience
• Serve customers at institutions such as MIT, Harvard University, Boston University, Mass General Hospital

Davenport, Iowa Area

• Specialized in rotary equipment designs such as airlocks, vacuum pumps, and blowers.
• Created detailed drawings using in-house standards and tolerances within 0.001’’ for extreme applications.
• Modeled assembly models with design library files to reduce up to 20% modeling time.
• Generated BOMs and assemblies needed to verify model design is viable.
• Oversaw quality control with a cross-checking system within engineering department.
• Ensured clear communication with vendors and customers to achieve task goals.

Master'S Degree, Applied Data Analytics

Bachelor'S Degree, Mechanical Engineering