Hubert Yi Liang Ooi Email & Phone Number

New York, New York, United States

Boston, Massachusetts, United States

• Led software training for non-technical users in higher education professionals on-site or remotely• Managed computer asset inventory and maintained hardware and software systems for minimum business downtime• Assisted interactive virtual conference room support via Remo software for academic and medical professionals nationwide

Boston, Massachusetts, United States

• Performed installations, upgrades, and troubleshooting for over 150 Mac and PC devices such as Surface tablets, Mac Minis, and Macbooks• Tabulated database Airtable to track customers’ information for more than 30 event projects• Utilized Python and ReGex to automate data extraction tasks and reduce manual extraction time by 50%• Troubleshoot IT software issues for more than 300 customers for great customer experience• Serve customers at institutions such as MIT, Harvard University, Boston University, Mass General Hospital

Davenport, Iowa Area

• Specialized in rotary equipment designs such as airlocks, vacuum pumps, and blowers.• Created detailed drawings using in-house standards and tolerances within 0.001’’ for extreme applications.• Modeled assembly models with design library files to reduce up to 20% modeling time.• Generated BOMs and assemblies needed to verify model design is viable.• Oversaw quality control with a cross-checking system within engineering department.• Ensured clear communication with vendors and customers to achieve task goals.• Demonstrated strong team collaborations with on-site or off-site projects.

Master'S Degree, Applied Data Analytics

Bachelor'S Degree, Mechanical Engineering