Hubert Guan Email & Phone Number

Toronto, On, Ca

- Monitored accounts payable and issued customer invoices; ensuring follow ups with customer payments in an effective and timely manner - Generated monthly reports on excel to track car-part supplier purchases - Monitored daily sales using Microsoft Excel spreadsheets to ensure accurate and up-to-date business revenue/sales reporting - Worked on quickbook entries for company tax remittance, sales and part purchases - Greeted customers and booked car maintenance appointments to ensure diligent customer experience

Researched online market data to discuss and recommend viable investment opportunities with clients in order to improve and achieve customers' financial goals

Toronto, Ontario, Canada

-managed customer requests and complaints, while effectively resolving and maintaining high standards of customer service. -trained over 20 staff members on restaurant policies and procedures, guest service techniques and communication skills to ensure positive experience- Coached 20+ team members on food safety and sanitation processes, customer service, menu education and up-selling techniques to drive revenue.

Taught students beginner level keyboard piano and how to read piano sheet music

Provided English and math tutoring to kindergarten students

Toronto, Ontario, Canada

Generated monthly reports on Excel to track car-part supplier purchases and keep expenses at a minimum, conducted year-end physical inventory count for financial statements, answered customer phone calls & booked auto repair appointments for customers and changed Car Tires and stocked up inventory

Education record

9-12