• Develops test plans, test cases, test scripts and test reports on multiple projects of varying size.• Validate that user expectations are achieved during the testing process.• Review user requirements documents to ensure that requirements are testable.• Works collaboratively within the IT department and business units to execute and validate test cases based upon system requirements.• Worked with data department to document and build FSDs( Functional Specification Documents)• Worked with line of business to document and build BRDs( Business Resource Documents)• During Productions periods help line of business with trouble shooting issues. • Worked with System automation and testing

The Operations Business Analyst supports the line of business by performing complex operational and analytic tasks including reviewing report performance data, performance against established metrics and account Works with the business to define reporting requirements and analysis of data to assist the business in meeting operational objectives. Partners with the business to increase focus on drivers of productivity, quality, and efficiency. Interprets results using a variety of techniques, ranging from simple data aggregation via statistical analysis to more complex data mining independently. Analysis focus is on process improvement and in some cases compliance with internal or external audit. Partner with seasoned analysts in developing complex reporting and in creating presentations for all levels of management with clear, concise, and easy to understand graphics that outlines the data for various levels of management. Partner with business contacts to develop and document requirements for operational reports and will participate with more seasoned analysts in creating and recommendations of reporting solutions to meet the need of the business. Designs, develops, implements and maintains business controls and solutions ensuring compliance with Investors and Regulatory requirements, including Chase policy. Works directly with project and business leaders to identify analytical requirements and address report gaps. Familiar with a variety of mortgaging servicing concepts, practices and procedures. Relies on extensive experience and judgment to plan and accomplish goals. Performs a variety of tasks with limited supervision.

• Works with MS Excel, MS PowerPoint, MS Word daily • issue proper disclosures as required by federal regulatory compliance• ensure overage and underage is approved as well as waiver of any fees• set up files and order all necessary exhibits for appraisals and credit reports• with the loan officer, coordinate with buyers, sellers, title companies, escrow agents, surveyors and real estate agents to obtain additional documentation, complete loan submissions and perform closings

• Take inbound and make outbound phone calls• Debt analysts follow various types of fixed income (debt) instruments such as corporate bonds, high-yield bonds, government bonds and securities backed by mortgage loans. Based on financial modeling and other assessment tests, debt analysts recommend fixed income instruments to buy and sell, and convince salespeople why they or their clients should or should not buy them

• Full cycle of loan processing for Merrill Lynch clients, application to closing and funding of loan• Maintain relations with client, financial advisers, and wealth advisors to satisfy all conditions of the loans for processing.• Manage pipeline of 100+ financial loans and high net worth clients