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Hubert H. Rivera Email & Phone Number
Executive, VP Insurance Customer Contact Center
at
Humana
1 work email found
@wellsfargo.com
2 phones found area 321
LinkedIn matched
✓ Verified Jun 2026
4 data sources
Profile completeness 100%
Current company
Role
Executive, VP Insurance Customer Contact Center
Location
San Antonio, Texas, United States
Company size
Who is Hubert H. Rivera? Overview
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Quick answer
Hubert H. Rivera is listed as Executive, VP Insurance Customer Contact Center at Humana, a company with 45742 employees, based in San Antonio, Texas, United States. AeroLeads shows a work email signal at wellsfargo.com, phone signal with area code 321, and a matched LinkedIn profile for Hubert H. Rivera.
Hubert H. Rivera previously worked as Executive, Bank Sales and Service Contact Center at Usaa and Executive, Bank Sales & Service Contact Center at Usaa. Hubert H. Rivera holds Mba, Business Administration from University Of Maryland Global Campus.
Company email context
Email format at Humana
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{first_initial}{last}@wellsfargo.com
76% confidence
AeroLeads found 1 current-domain work email signal for Hubert H. Rivera. Compare company email patterns before reaching out.
Profile bio
About Hubert H. Rivera
Consumer and Operations Executive with 20+ years in financial services. Passionate about influencing change in highly collaborative and fast paced environments. Lead with a focus on the employee and customer experiences while being a proponent of authentic leadership, diversity and inclusion, and have a strong believe in continuous leadership development. Enjoy developing high performing teams and have a proven track record of success and operational excellence by building robust organizational cultures fostering high levels of autonomy, difference of thought, and purpose.Experienced across Financial Services, Collections Strategy, Risk, RCSA, Call Centers, Governance, Customer Experience, Consumer Practices, Product, Project Management, Business Development, Operations, Non-Profits, Managing Offshore Teams, Vendor Management, Transformation, Strategic Planning, and Complaints Management.
Listed skills include Leadership, Management, Process Improvement, Strategy, and 52 others.
Current workplace
Hubert H. Rivera's current company
Company context helps verify the profile and gives searchers a useful next step.
Humana
17 roles · 29 years
Hubert H. Rivera work experience
A career timeline built from the work history available for this profile.
Executive, Bank Sales And Service Contact Center
Executive, Bank Sales & Service Contact Center
Current
Jul 2023 - Present
Svp, Head Of Growth & Specialty Segments
Head of Wells Fargo's Growth and Specialty Segments organization with team members across 12 domestic and 1 offshore location. Major lines of business include Chat, Small Business Bank, Affluent, High Net Worth, and Ultra High Net Worth Servicing, Global Remittance Services, CD IRA Services, and Misc. Back Office Operations. Responsible for capability.
Jan 2022 - Jun 2023
Svp, Customer Service Executive
Serve as a key member of the executive leadership team directly accountable for spearheading organizational transformations, multi-site operations, customer experience, and propelling operational efficiencies. Additionally, enhanced employee and customer experience and foster a diverse, equitable, and inclusive culture.➥ Direct a workforce comprised of ~2K.
Feb 2020 - Jan 2022
Svp, Contact Center Executive
Senior executive leader and advocate for a team of 800+ Banking Professionals. Additionally, propelled operational excellence by transforming operational processes concentrating on the enterprise purpose, management practices, and professional development.➥ Led all contact center operations, policies, procedures, and operating structure while attaining.
Apr 2016 - Feb 2020
Vp, Head Of Multicultural Center Of Excellence - Customer Marketing Product Manager
Directed care member worldwide campaigns employing a customer-centric approach while concentrating on non-English customers and developing brand experience. ➥ Spearheaded the language control policy for non-English and Spanish support customers.➥ Drove control, quality, and speed-to-market process improvement strategies for diverse card products.
Feb 2016 - Mar 2016
Vp, Consumer Practices Sr. Manager
Successfully functioned in an executive role focusing on process improvements while identifying operational and reputational risks.➥ Led the voice of the customer feedback to identify and manage emerging and reputational risks while enhancing the Customer Experience.➥ Propelled exceptional Customer Experience by enhancing operational effectiveness from.
Aug 2014 - Feb 2016
Vp, Collections Strategy & Risk - Relationship Manager
Responsible for strategy, risk management and agency products and operations of 700+ credit counseling vendors emphasizing customer and shareholder results. Effectively plan, manage, and execute expense budget for the Credit Counseling Industry of ~$45MM annually. Managed a 900K account ($1.2B) portfolio for Vendors making ~$65-$70MM in monthly payments. ➥.
Jan 2011 - Sep 2014
Vp, Outreach Programs & Industry Relations
Responsible for the oversight, direction, and operations management of the Financial Education initiatives and community development outreach programs. Support initiatives to improve recovery efforts for Customers in early stage collections. ➥ Manage of all Agency grants. Direct team of 4 Outreach Program Directors with responsibilities of expanding.
Aug 1999 - Jan 2011
Director Of Project Management And Vendor / Creditor Relations
Led effective team in all aspects of Project Management, Business Development, and Creative Initiatives for organization.➥ Implemented new accreditation resulting in $1.1MM in increased annual revenues due to improved credit risk➥ Negotiated and managed contracts with Equifax, Experian, and other strategic vendors for the Agency➥ Managed Creative Services.
Apr 2008 - Oct 2009
Vendor / Creditor Relations & Educational Services Manager
Dec 2006 - Apr 2008
Call Center Operations Project Manager
Jun 2004 - Oct 2005
Customer Support Supervisor/Project Coordinator
Mar 2002 - Jun 2004
Manager Of Special Projects - Call Center Operations
Managed critical projects dealing with company revenues and/or regulatory compliance pertaining to software development and enhanced the CMS to improve Call Center efficiencies. Developed the GUI design for Agency’s legacy software. This included implementation of simultaneous logistical regression scoring models that improved client retention, company.
Oct 2005 - Dec 2006
Call Center / Research Department Supervisor
Aug 1999 - Mar 2002
Manager, Senior Mortgage Broker
American Mortgage Resources
1997 - 1999
~2 yrs
Team & coworkers
Colleagues at Humana
Other employees you can reach at humana.com. View company contacts for 45742 employees →
TM
Tara Myles
Colleague at HumanaLouisville, Kentucky, United States, United States
View →
GR
Gina Ruiz
Colleague at HumanaGreenville-Spartanburg-Anderson, South Carolina Area, United States
View →
GB
George Brown
Colleague at HumanaGreen Bay, Wisconsin, United States, United States
View →
AD
Abisek Diyali
Colleague at HumanaBengaluru, Karnataka, India, India
View →
AB
Annie Bonnecarrere
Colleague at HumanaCookeville, Tennessee, United States, United States
View →
IG
Isabella Gastaldi, Lcsw
Colleague at HumanaMiami, Florida, United States, United States
View →
TH
Teresa Huff
Colleague at HumanaIndependence, Kentucky, United States, United States
View →
MC
Magliz Concepcion
Colleague at HumanaPuerto Rico, Puerto Rico
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DK
Dave Kamer
Colleague at HumanaLouisville, Kentucky, United States, United States
View →
MM
Molly Moncrieff, Pharm.D.
Colleague at HumanaFernandina Beach, Florida, United States, United States
View →
Tara Myles
Colleague at HumanaLouisville, Kentucky, United States, United States
View →
GR
Gina Ruiz
Colleague at HumanaGreenville-Spartanburg-Anderson, South Carolina Area, United States
View →
GB
George Brown
Colleague at HumanaGreen Bay, Wisconsin, United States, United States
View →
AD
Abisek Diyali
Colleague at HumanaBengaluru, Karnataka, India, India
View →
AB
Annie Bonnecarrere
Colleague at HumanaCookeville, Tennessee, United States, United States
View →
IG
Isabella Gastaldi, Lcsw
Colleague at HumanaMiami, Florida, United States, United States
View →
TH
Teresa Huff
Colleague at HumanaIndependence, Kentucky, United States, United States
View →
MC
Magliz Concepcion
Colleague at HumanaPuerto Rico, Puerto Rico
View →
DK
Dave Kamer
Colleague at HumanaLouisville, Kentucky, United States, United States
View →
MM
Molly Moncrieff, Pharm.D.
Colleague at HumanaFernandina Beach, Florida, United States, United States
View →
3 education records
Hubert H. Rivera education
Mba, Business Administration
University Of Maryland Global Campus
Graduate Certificate, Leadership And Strategic Management
The Wharton School
Bachelors, Organizational Management
Warner University
FAQ
Frequently asked questions about Hubert H. Rivera
Quick answers generated from the profile data available on this page.
What company does Hubert H. Rivera work for?
Hubert H. Rivera works for Humana.
What is Hubert H. Rivera's role at Humana?
Hubert H. Rivera is listed as Executive, VP Insurance Customer Contact Center at Humana.
What is Hubert H. Rivera's email address?
AeroLeads has found 1 work email signal at @wellsfargo.com for Hubert H. Rivera at Humana.
What is Hubert H. Rivera's phone number?
AeroLeads has found 2 phone signal(s) with area code 321 for Hubert H. Rivera at Humana.
Where is Hubert H. Rivera based?
Hubert H. Rivera is based in San Antonio, Texas, United States while working with Humana.
What companies has Hubert H. Rivera worked for?
Hubert H. Rivera has worked for Humana, Usaa, Wells Fargo, Td, and Consumer & Community Banking, Jpmorgan Chase & Co..
Who are Hubert H. Rivera's colleagues at Humana?
Hubert H. Rivera's colleagues at Humana include Tara Myles, Gina Ruiz, George Brown, Abisek Diyali, and Annie Bonnecarrere.
How can I contact Hubert H. Rivera?
You can use AeroLeads to view verified contact signals for Hubert H. Rivera at Humana, including work email, phone, and LinkedIn data when available.
What schools did Hubert H. Rivera attend?
Hubert H. Rivera holds Mba, Business Administration from University Of Maryland Global Campus.
What skills is Hubert H. Rivera known for?
Hubert H. Rivera is listed with skills including Leadership, Management, Process Improvement, Strategy, Banking, Strategic Partnerships, Risk Management, and Strategic Planning.
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