As a Senior Project Manager I was focused on managing HOC's projects, assigning them to talents and linguists, and assuring quality processes and timely delivery to clients. In addition to Project Management duties, I was assigned Account Management duties as part of my on-calls or when necessary.My job responsibilities included:• Receiving clients' requests via email and responding to them in a timely fashion.• Assigning tasks to suitable linguists (translators and editors).• Assuring timely delivery of all tasks.• Assisting the team in cases of emergency with any client, within reasonable boundaries.• Marinating a clear record of client's preferences and judging suitable course of action when needed.• Providing adequate training and onboarding for new PMs.

Teaching General English, ESP,EAP