• Consulting different types of complicated cases of patients' pre or post-operative implantation and providing short and long-term plan management•Clinical supervision and standard quality of audiological services are being implemented and well observed.• Maintaining comprehensive screening process of patients prior to hearing implants solutions and procedures.• Assisting sales team to accomplish marketing and sales activities.• Special working conditions cover a range of circumstances from regular evening and weekend, working outdoors or working with challenging clients in their native dialects within Indonesia, East Timor and Papua New Guinea territory.• Collaborating and supporting research and education in the area.

• Developed, facilitated and supervised training programs for junior audiologists, supporting staffs and SEA colleagues.• Implemented training and development plans for internal staffs and external professionals involved in prescribing company hearing implant devices.• Performing full audiological assessments and appropriate prescribed individualised management to the patients.• Maximized hearing aid fitting via objective and subjective evaluation prior to hearing implant candidacy.• Develop internal standard operating procedure (SOP) related to audiological management and service and service and repair.• Encourage the audiologists to perform ADHEAR trial as one of key counselling, subjective assessment and management options prior to Bonebridge surgery.• Successfully promoted objective measurement (eSRT, eCAP) during mapping to practicing cochlear implant audiologists as a benchmark in population where behavioral mapping is unreliable in delivering optimised mapping to users.• Presented audiological, hearing awareness, mapping, assessments related devices and implant lectures to healthcare professionals internally, locally and internationally (Mongolia, Vietnam, Thailand, Cambodia, and SEA headquarters, Hong Kong).• Assisted surgeons in choosing the appropriate electrode length by performing cochlear duct length measurement through Otoplan.• Assisted surgeons in pre-planned BCI placement via BBFastview program.• Performed and assisted surgeons in electrophysiological assessments (eABR) during auditory implant brainstem (ABI) surgeries.

• Performed comprehensive audiological assessments and management for patients with hearing loss, tinnitus and referral to related professionals.• Evaluated patients with vestibular disorder via multiple test batteries (Videonystagmography, caloric test, Dix Hall Pike, rotating chair, VHIT) and provided appropriate management.• Provided evaluation, hearing aids fitting and (re)habilitation plan.• Performed assessments as a referral center for cochlear implant candidacy.• Worked in multidisciplinary team (speech therapist, occupational therapist, specialists) for patients with multiple disabilities for assessments and establishing treatment plan. • Managed audiological services, including monitoring and improving the quality of service provided and supervising support staff. • Organised audiology and balance related event course for continuing medical education (CME) for Ministry of Health Audiologists.