● Headed efforts for task order on behalf of Centers for Medicaid Services innovation around behavioral health and substance abuse in post-COVID environment.● Led Deloitte’s 211 Operations, including staffing, design, and community engagement strategies. Also co-led the development of a social services platform with screeners, assessments, and care coordination. ● Serves as leader for the California account’ diversity, equity, and inclusion work with a mandate to enable project-driven DEI efforts focused on learning, dialogue, and psychological safety. Oregon Health Authority • Led Deloitte effort supporting OHA’s Secure Inpatient/Restorative Services for children with advising, project management, and new provider onboarding. • Led Strategy Lab for Director of Behavioral Health to create vision for agency redesign. • Built relationships that lead to Governor’s Strategic Workshop on the Future of Oregon Behavior Health. • Designed and guided the OHA Health Equity Strategic Planning workshops and roadmap. • Advised OHA on mental health jail diversion, aid and assist, and compliance with competency restoration. • Supported OHA leadership in strategic planning and efforts to develop comprehensive continuum of care model for Oregon.● Subject Matter Advisor to several teams competing in the Veterans Administration’s Suicide Grand Challenges● Provides strategic oversight to Deloitte’s Smart Maintenance and Repair Facility communications team

I founded Pandon with the mission of bringing enterprise class technology, human-centered design, and data driven strategy to the public sector. I specialize in innovation and cross-sector collaboration with governments, schools, healthcare entities, and social service agencies to build better systems of care that integrate behavioral health and technology. In the private sector, I consult on go-to-market, product design & positioning, consumer/patient experience, and AI for entities and start-ups.California Children’s Hospital Association | Strategy Consultanto Lead and created the statewide resource guide of members’ evidence-based practices and school-based services. o Conducted stakeholder work groups focused on statewide member collaboration and innovation.o Formed partnerships with healthcare, managed care plans, and the business community to support the redesign.San Diego County Board of Supervisors, District 4 | Mental Healthcare Strategist o Crafted the strategy to drive their regional redesign of behavioral health to focus on integrated care coordination. o Designed and facilitated stakeholder working groups focused on: care coordination, workforce, and technology.o Formed partnerships with healthcare, managed care plans, and the business community to support the redesign.VedaPointe | Strategy Consultant o Constructed national go-to market strategy for healthcare start-up focused on in-home SUD treatment. o Evaluated and developed revenue models to support CMS pilot project. San Diego 211 | Management Consultant o Advised leadership on the local/national strategy for growth of the 211 Community Information Exchange.o Joined the COVID-19 Command Staff to create a sustainable crisis response to prevent staff burnout. o Drove organizational restructure to promote patient centered ethos built around SDOHQntfy | Strategy Consultant o Created go-to market strategy for AI start-up commercializing IP developed in DOD and DARPA projects.

In 2020, I joined Behavioral Health Services (BHS) to assist the regional COVID-19 response and to design a healthcare data strategy that would support cross-sector care coordination and a regional network of behavioral health hubs. • Lead BHS’s Joint Venture efforts with University of California San Diego to develop an innovative care coordination service aimed at acute psychiatric patients and behavioral health hub network in San Diego County.• Supported and designed mobile crisis response pilot programs in collaboration with San Diego County, City of San Diego, law enforcement, and community stakeholders. • Designed and lead a robust client matching project drawing data from HMIS, Community Information Exchange, EHRs, and COVID-19 housing to identify at-risk and impacted populations.• Established relationships and operational framework for cross-sector health data sharing between Sheriff and BHS.• Developed tactical interpretation of Mental Health Services Act (MHSA) that resulted in forthcoming statewide announcement regarding availability of innovation funds previously subject to reversion.• Drafted MHSA innovation funding proposal for $12m Care Coordination program in San Diego.• Facilitated annual strategic planning for Regional Behavioral Health Advisory Board to focus on health disparities.• Collaborated with leadership cabinet to create strategic brief on organizational restructure of $753m department.• Co-innovated new population health metrics to measure DMC-ODS and impact of racial disparities.

Chief Engagement Officer, 2015-2018 Focus: Healthcare Strategy, Business Development, New Business Engagements, & Marketing • Established new partnerships with: Suicide Prevention Resource Center, SAP, American Association of Suicidology, National Association of Counties, Deloitte, UTSW, UAB, et al. • Drafted and submitted multiple mental health NIMH grants in conjunction with the Zero Suicide Institute, University of Alabama Birmingham, and University of Texas Southwestern.• Built strategies for go-to-market, partner development, and market validation to support outreach across sales channels. • Consulted on and developed health information exchange tool utilized by covered entities, jails, behavioral health authorities, and local governmentsChief Privacy Officer, 2014 – 2015Focus: HIPAA Compliance, Privacy Practice Creation and Management, & Complaint Investigation• Created HIPAA compliance programs for operations in Illinois, Missouri, & Texas.• Built and facilitated training, evaluations, and audit materials for all employees.• Collaborated with general counsel on employment law matters and discrimination.

Focus: HIPAA Compliance, Privacy Practice Creation and Management, & Complaint InvestigationCreated and directed the HIPAA compliance program covering three states (Illinois, Missouri, & Texas), encompassing ~325 employees, spread across five sister companies. Devised and executed rigorous enterprise level risk management analyses. Coordinated and directed HIPAA incident response, risk analysis, and investigation. Consulted on and advanced the implementation of a resource management and health information exchange tool utilized by covered entities, jails, behavioral health authorities, and local governments for a top ten metropolitan area. Provided HIPAA consulting, data privacy/security consulting, work flow audit, and risk management services to clients. Advised software development team on HIPAA compliant software development strategies and triaging potential HIPAA issues and gaps in products.

Focus: Mediation, Dispute Resolution, Discrimination Issues, & Trial PreparationInvestigated complaints of employment, housing, and disability discrimination. Drafted CC&R amendments and legal opinions regarding the ADA, Department of Fair Employment and Housing investigations, HUD, and property disputes.

Focus: Motion Practice, Legal Opinions, & Small Business LawRepresented small business owners, non-profits, and private individuals in the areas of real estate law, foreclosure, medical malpractice, CC&R enforcement, and contracts. Performed extensive motion practice and trial preparation.