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Hudson Ralph C. Email & Phone Number
Claims and Supervisor Escalations
at
Amazon.com
LinkedIn matched
✓ Verified Jun 2026
3 data sources
Profile completeness 86%
Current company
Role
Claims and Supervisor Escalations
Location
Bacoor, Calabarzon, Philippines
Who is Hudson Ralph C.? Overview
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Quick answer
Hudson Ralph C. is listed as Claims and Supervisor Escalations at Amazon.com, based in Bacoor, Calabarzon, Philippines. AeroLeads shows a matched LinkedIn profile for Hudson Ralph C..
Hudson Ralph C. previously worked as Onboarding Support at Amazon.Com and Flex Tier 3 Payments Investigator at Amazon.Com. Hudson Ralph C. holds Bachelor Of Science, Information Technology from Informatics Computer Colleges - Manila.
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Profile bio
About Hudson Ralph C.
With extensive experience in customer service and a background as a supervisor, I bring a robust skill set that includes supervisory leadership, client relationship management, conflict resolution, and escalation handling. My ability to understand diverse customer needs and deliver tailored solutions distinguishes me as a dedicated professional committed to exceeding expectations.I collaborate closely with management to enhance operations through strategic process improvements, consistently surpassing goals while maintaining high standards. Versatile and detail-oriented, I adapt seamlessly to various roles, whether resolving issues or managing escalations. My strong leadership and communication skills facilitate effective collaboration with both team members and clients.Fueled by a passion for customer service, I am dedicated to continuous improvement and take pride in mentoring colleagues. I am excited to leverage my problem-solving abilities to make a positive impact in the customer service industry and help create exceptional customer experiences.
Current workplace
Hudson Ralph C.'s current company
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10 roles
Hudson Ralph C. work experience
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Claims And Supervisor Escalations
Claims And Supervisor Escalations
CurrentServes as the first point of contact for day-to-day customer escalations by maintaining availability to CSA via phone, chat, or email. Listens closely to customers: understands, paraphrases, prioritizes customer needs and displays ability to dive deep by conducting appropriate research and investigations to ensure decisions and resolutions are accurate.
Sep 2023 - Present
Onboarding Support
Demonstrates real-time support to potential drivers who wants to sign up with Flex and existing drivers that needs information regarding their onboarding with Flex. Manage requests for changes on account information and gives a step-by-step explanation on how to make these changes, making Delivery Partners prepared to deliver smiles to Amazon customers..
Jul 2023 - Sep 2023
Flex Tier 3 Payments Investigator
Thoroughly investigates disputes in payments, ensuring all discrepancies are corrected and Delivery Partners are paid accordingly. Identifying any bank holds or rejects using appropriate resources and bring forth effective resolution to ensure Delivery Partners will get their pay in a timely manner.
Jan 2023 - Jun 2023
Flex Tier 1 Off-Road Email Support
Serves as the back-office for Onboarding and On-road Support by managing SLS and Offboarding appeals. Conducting thorough investigations for appeals by working backwards to identify root cause and conceiving an effective resolution delivering results and improving customer satisfaction. Ensures all Delivery Partners are on the same page by educating Amazon.
Sep 2022 - Jan 2023
Financial Support
Assists customers about their bank accounts. Answers queries regarding balances, payments and bank holds.
Jul 2021 - Nov 2021
Customer Service Representative
Receives inbound phone calls about postpaid plans, billing concerns, technical issues and product inquiries.
Jun 2018 - Jan 2019
Technical Support
Provides technical assitance for customers regarding issues with their phone, cable and internet (hardware and software).
Oct 2017 - Apr 2018
Customer Service Representative
Receives inbound phone calls about postpaid plans, billing concerns, technical issues and product inquiries.
Oct 2016 - Aug 2017
2 education records
Hudson Ralph C. education
Bachelor Of Science, Information Technology
Informatics Computer Colleges - Manila
Primary
The National Teacher'S College
FAQ
Frequently asked questions about Hudson Ralph C.
Quick answers generated from the profile data available on this page.
What company does Hudson Ralph C. work for?
Hudson Ralph C. works for Amazon.com.
What is Hudson Ralph C.'s role at Amazon.com?
Hudson Ralph C. is listed as Claims and Supervisor Escalations at Amazon.com.
Where is Hudson Ralph C. based?
Hudson Ralph C. is based in Bacoor, Calabarzon, Philippines while working with Amazon.com.
What companies has Hudson Ralph C. worked for?
Hudson Ralph C. has worked for Amazon.Com, Ttec, Afni, Inc., Concentrix, and Expert Global Solutions (Now Alorica).
How can I contact Hudson Ralph C.?
You can use AeroLeads to view verified contact signals for Hudson Ralph C. at Amazon.com, including work email, phone, and LinkedIn data when available.
What schools did Hudson Ralph C. attend?
Hudson Ralph C. holds Bachelor Of Science, Information Technology from Informatics Computer Colleges - Manila.
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