- Delivered project management, business operations, organizational change management, strategic planning, and stakeholder engagement to enhance integration and efficiency across the Department.- Led project support planning, integration, and execution, including developing requirements management plans, risk registries, and stakeholder engagement/communication plans.- Utilized SharePoint to enhance collaborative efforts throughout the USCG, improving communication and document management.- Managed day-to-day project activities such as requirements collection, spend plan development, budget management, program reviews, product management, and logistics coordination for governance meetings.- Developed and managed data analytics for projects, including performance metrics and reporting.- Provided editorial support and oversight for message strategies, technical documents, executive communications, and creative direction for various communications templates.

- Pioneered a Predictive Model by leveraging SharePoint Online, SharePoint Lists, and Power Platform tools, including Power Apps. Designed and implemented tailored business solutions that streamlined processes and significantly enhanced team productivity.- Collaboratively designed interactive dashboards and reports using Power BI, showcasing proficiency in crafting dynamic charts, tables, and slicers to elevate data analysis capabilities.- Authored and curated five comprehensive user guides for SharePoint Online, Power BI, and Excel tools, facilitating efficient usage and enhancing user proficiency in these platforms.- Trained team members on using the Power Automate, empowering them to create their automated processes and fostering a culture of automation within the organization.- Developed and implemented a robust control plan for tracking and optimizing Key Performance Indicators (KPIs), ensuring data-driven decision-making and continuous performance improvement.- Self-Taught Power BI novice with a passion for data analytics, showcasing determination and adaptability in mastering these valuable skills in 2023.

- As the Lead SharePoint Solutions Business Analyst, spearheaded projects dedicated to creating user-friendly forms to replace manual data entry processes. This strategic initiative resulted in a remarkable 30% reduction in data processing time.- Directed the collection of information, development, and design of processes and procedures, empowering stakeholders, project managers, and product managers to maintain a seamless flow of information from one stage to the next, ensuring reliability throughout.- Served as the leader of User Acceptance Testing, overseeing evaluations from both stakeholders and technicians to ensure alignment with company standards and fulfillment of all user requirements.- Regularly generated monthly Excel sheets by consolidating employee data from worldwide locations, extracted from SharePoint. Leveraging the versatility of pivot tables, this process facilitated data filtering, providing up-to-date raw data to support informed business decisions.- Self-taught SQL and MySQL Database Novice with the ability to proficiently manage databases and harness raw data for informed decision-making, contributing to the enhancement of collaborative capabilities.

- Designed and executed automated workflows utilizing Microsoft Power Automate, effectively streamlining critical business processes and achieving a remarkable 50% increase in overall efficiency.- Crafted a tailored solution to expand Power Automate capabilities, aligning with and fulfilling specific organizational requirements.- Successfully implemented security measures, including role-based access control, to fortify the protection of sensitive data within the Power Apps environment.- Guided comprehensive business testing efforts for critical digital solutions within the intranet service & support domain, pivotal for the digital success of businesses. This encompassed end-to-end support across various facets, including daily request queue management, SharePoint 2016 & SharePoint Online site design and construction, business needs assessment, research and analysis, delivery of common and custom solutions, and alignment with support-related mission objectives.

- Strategically managed the implementation and rollout of new collaborative products in alignment with Agile Methodologies, resulting in significant improvements in workflow efficiency.- Accountable for overseeing 47,000+ site collections and ensuring the sustainability of Agile-focused business processes. Managed the input of over 2,000 JIRA-based User Stories, conducting refinement, acceptance criteria, and demo sessions for both technicians and stakeholders.- Directed the regulation, implementation, and successful rollout of multiple digital solutions aimed at enhancing collaboration among stakeholders and technicians. These initiatives resulted in substantial reductions in inefficiencies and marked improvements in teamwork.

- Steered the enhancement of Customer Relationship Management through 47 strategic initiatives, benefiting over 200,000 SharePoint end-users. Implemented rigorous Business Analysis protocols, resulting in a remarkable 75% reduction in database maintenance inefficiencies.- Directed the engineering of a SharePoint InfoPath Form for COVID-19 vaccination data collection, ensuring real-time information maintenance and contributing to a reduced contraction risk across the entire Army.- Led comprehensive migration efforts that significantly improved the organization's ability to collaborate effectively, including migrations from SharePoint On-Premises to SharePoint Online (SPO), All Partners Access Networks (APAN), and MilSuite.- Provided strategic guidance to organizational leaders, advising them on the selection of collaborative tools that best suited their specific collaborative initiatives.- Conducted training sessions for team members on Power Automate, equipping them with the skills to independently create automated processes. This initiative not only empowered individuals but also cultivated a culture of automation within the organization.

- Spearheaded the modernization of the SharePoint content management program based on data analysis findings. Successfully integrated new capabilities, resulting in significantly improved information reliability for a user base exceeding 1,000 personnel.- Initiated the identification of weaknesses within the records collection domain through expert troubleshooting techniques. Meticulously designed and implemented robust security protocols, effectively averting potential legal fees amounting to $500,000.- Monthly, consolidated disparate data sources into a single Excel document, transforming them into a refined visual format using Pivot Tables. This enabled the provision of clean, organized raw data to support organizational efforts aimed at expediting remedy solutions.

- Seasoned Business Process Specialist with a distinct focus on empowering end-users through comprehensive Training & Development. Proficient in orchestrating seamless communication across diverse Information Technologies to elevate the user experience for a global audience exceeding 200,000 worldwide.- Steered strategic SharePoint initiatives across 240+ Product Management locations, elevating security measures and enhancing visibility. Leveraging analytical prowess, restructured communication platforms, resulting in a remarkable 50% reduction in process turnaround time.- Orchestrated content management migration initiatives, fostering enhanced collaboration among stakeholders. Skillfully identified cost-effective solutions to align with evolving business requirements.

- As the SharePoint Developer, spearheaded the implementation of foundational protocols, revitalizing and fortifying more than 30 outdated practices and security measures. This initiative resulted in the strengthening of security practices, effectively safeguarding sensitive materials for a vast community of over 200,000 personnel.- Advocated for Training & Development initiatives organization-wide, focusing on optimizing proficiency in SharePoint and other collaborative Microsoft Office tools.

- Revolutionized the In-Processing procedure by developing an automated collaborative SharePoint tool. This strategic initiative led to a remarkable reduction in turnaround time, shrinking it from 3 weeks to just 3 days.- Effectively governed five SharePoint Program Management agendas, with responsibilities encompassing data management, design, and administration. These efforts culminated in the prestigious achievement of the General Edwin Rawlings Team Award.- Served as the leader of the Records Manager program, providing training and guidance to 142 Records Managers, which led to a remarkable 100% compliance with governance standards.

- Spearheaded the basewide implementation of the Task Management Tool (TMT), which yielded a remarkable 50% reduction in task completion times.- Collaborated closely with the Base Record Manager to conduct thorough inspections across 149 offices, significantly contributing to the Wing's attainment of a "Highly Effective" Unit inspection rating.- As the Lead SharePoint Product Manager, spearheaded security enhancement measures that played a pivotal role in preventing potential legal fees amounting to $7 million.

- As the SharePoint Product Manager, orchestrated the rollout of SharePoint migration efforts, leading to the enhancement of content management practices for a user base of 2,000 end-users.- Expertly managed Business Analysis of sensitive content, leading to the implementation of enhanced management protocols. This played a pivotal role in preventing $7 million in potential legal fees.