• Communicated with clients to arrange appointments and explained queries on a daily basis.• Maintain at tidy, clean and friendly atmosphere in the office for clients.• Arranged appointments and meetings for the doctor to see clients, medical students, medical companies and conferences.• Prepared results for over 40 clients each day to ensure the doctor appointments runs on time and effectively. • Reduced clients waiting time to see the doctor from 2 hours to 15 minutes by… Show more • Communicated with clients to arrange appointments and explained queries on a daily basis.• Maintain at tidy, clean and friendly atmosphere in the office for clients.• Arranged appointments and meetings for the doctor to see clients, medical students, medical companies and conferences.• Prepared results for over 40 clients each day to ensure the doctor appointments runs on time and effectively. • Reduced clients waiting time to see the doctor from 2 hours to 15 minutes by introducing a systematic process.• Received payments from clients and processed Medicare and insurance claims.• Trained 4 new staff members in their administrative roles and customer reception.• Ordered and received office and medical stock supplies. Show less