User Experience Analyst
Greater Boston Area
With EF's huge focus on user-centered design, my role as a User Experience (UX) Analyst is to research our users needs and to validate our design to make sure that it is meeting those needs. This is done through a diverse toolkit of insights: Google Analytics, heat maps, user testings, A/B testing, and more. This role functions on multiple cross-functional agile teams whose users range from students, teachers, and internal staff. Ultimately, my role is to understand the user and become… Show more With EF's huge focus on user-centered design, my role as a User Experience (UX) Analyst is to research our users needs and to validate our design to make sure that it is meeting those needs. This is done through a diverse toolkit of insights: Google Analytics, heat maps, user testings, A/B testing, and more. This role functions on multiple cross-functional agile teams whose users range from students, teachers, and internal staff. Ultimately, my role is to understand the user and become the “voice of the user” through the creative and technological development process.Design Toolkit: Sketch, Invision, Design ThinkingData Analysis Toolkit: Google Analytics, Google Tag Manager, SurveyMonkey, SQL, ExcelPresentation Toolkit: Google Data Studio, Powerpoint, PowerBI, Tableau, Keynote Show less