Responsible for creating and improving content so everyone understands what’s going on in Parliament.Key responsibilities:- Write and iterate content based on user needs- Develop and implement content strategy- Lead on content within multi-disciplinary product teams to improve end-to-end experiences- Collaborate with researchers, product managers, engineers, subject matter experts, and data analysts.- Map and improve user journeys- Produce guidance on content design, accessibility and branding- Manage relationships with stakeholders- Gather and analyse statistical data- Promote content design and best practise across the organisation - Deliver training sessions on content design principles and CMS

St. David's Leisure is an award-winning leisure company based in North Wales who own and operate businesses including holiday parks, holiday lets, restaurants and a spa. My responsibilities included: - Plan and coordinate digital marketing strategy.- Website administration, content design and SEO.- Social media management and paid social media campaigns.- Manage and maintain customer and user databases.- Email marketing.- Search engine marketing.- Design and produce marketing materials (digital and print).- Explore and consider new marketing opportunities.

I worked as the main liaise for digital marketing campaigns working alongside a third-party marketing agency. Oversaw the implementation of the new company website and designed content. I was the main web administrator adding, updating and altering content accordingly. Looked after the company's social media accounts and designed marketing materials. I was part of a small team spearheading a new project that involved onboarding new members from one of the UK's largest construction companies which saw me produce written and digital training materials and coordinate training events.

Worked to strict Government regulations in inputting, handling and storing customer data in accordance to the Green Deal Finance Company. On the frontline of customer and installer enquiries.