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Hugh Stalker personal email
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Hugh Stalker is a Client Relationship Manager at Youngsoft Inc. He possess expertise in internal audit, auditing, business process improvement, accounting, process improvement and 13 more skills.
Youngsoft Inc
View- Website:
- youngsoft.com
- Employees:
- 118
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Client Relationship ManagerYoungsoft IncDetroit, Mi, Us
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Client Relationship ManagerYoungsoft Inc May 2024 - PresentWixom, Michigan, United StatesI am responsible for finding solutions and providing value to new and existing business partners. -
It Principal Supervisor - It DevelopmentDte Energy Apr 2020 - Mar 2024Detroit, Michigan, United StatesI am Delivery Lead for our IT Customer Service portfolio. My duties include: Developing business cases Developing vendor requirements, vendor selection and management Business partner relationship management Project requirements gathering Development of test plans Project status reporting -
It Principal Supervisor – Infrastructure Design And SupportDte Energy Oct 2017 - Mar 2020Detroit, Michigan, United StatesMy primary responsibilities included: Managing a staff of over 30 that operated DTE Energy's entire infrastructure (Server, Database & Middle Tier) Overseeing @1,200 monthly operational tickets and requests to maintain health of DTEs infrastructure Lead coordinator for all major incidents or operational escalations Managing our multimillion dollar vendor contracts and relationships Assists in budget, variance analysis and chargeback process Responsible for DTE End of Life and Vulnerability management initiativesITIL Foundation Course Completion Certification
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Principal Supervisor Treasury - RemittanceDte Energy Dec 2015 - Oct 2017Detroit, Michigan, United States Managed a staff of 7 Oversaw the proper application of 30 million customer payments Managed payment defects and assisting 200,000 customers Managed MPSC and DTE Cares Payment cases and successfully reducing them by 20% Implemented departmental CI workshop which increased our Gallup scores Triaged and managed FiServe payment defects which resulted in close to 100 tickets submitted and addressing over 2,000 calls regarding payment errors and fixed 10,000+ customer accounts Improved duplicate payment efficiency and effectiveness both by 50% Developed and implemented a CI dashboard in Sharepoint and automated our huddles, problem solving, AARs, knowledge sharing and coaching activities
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Principal Supervisor Treasury - Shareholder ServiceDte Energy May 2010 - Nov 2015Greater Detroit AreaMy primary responsibilities included: Managing transfer agent and registrar contract and relationship Managing registered shareholder relations for over 60,000 shareholders Materially participating in proxy and annual meeting activities Overseeing dividend reinvestment program, dividend payments and restricted stock program Supervising and performing account reconciliations and cash clearing for treasury Managing SOX compliance for the Treasury despartmentNotable Achievements: Wells Fargo Advisory Board member, huddle board noted as exemplary by CI group, achieved over 96% satisfaction from all LTIP recipients, managed 100’s of millions of equity issuance.
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Principal Analyst - Center Of ExcellenceDte Energy Nov 2004 - Apr 2010I was a Principal Analyst within DTE Energy’s Center of Excellence (COE). This group was responsible for maintenance and changes to SAP and MAXIMO, DTE’s integrated software solutions. My duties included: Administrative lead and trainer over the uPerform knowledge capture and collaboration tool Lead on post SAP implementation knowledge gap assessment and solutions including organizing learning circles, focus group sessions and Super User and End User communities Creation and amendment of organizational process flows and standard work instructions Orientation Lead responsible for developing and implementing training for 300 project members Co-lead on document management solution team whose duties include: needs requirements, configuration and implementation of our enterprise documentation software Documentum Content developer for two internal control web-based courses which are part o DTE’s core curriculum Establishing metrics, measuring and reporting on all service requests into COE
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Lead Auditor - Internal AuditDte Energy May 1998 - Nov 2004Detroit, Michigan, United StatesI performed strategic, operational and administrative internal audits including these initiatives: Creating and implementing an audit universe risk assessment and response Developing and administrating organizational measures and metrics Creating and implementing an organizational charter Creating and implementing staff and audit evaluation processes Conducting internal quality audits (internal and ISO 9001-2000) Creating and implementing client satisfaction survey Leading operational, financial and compliance audits
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Senior AuditorDeloitte Sep 1992 - May 1998Detroit, Michigan, United StatesI started at Deloitte as an intern and became a Senior Auditor working on accounts such as General Motors, Henry Ford Health Systems and Penske Motorsports. Major responsibilities were: Planning, budgeting and directing engagements Supervising, motivating and evaluating staff Interacting and communicating between the client and the firm
Hugh Stalker Skills
Hugh Stalker Education Details
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Business Administration -
Grosse Pointe North
Frequently Asked Questions about Hugh Stalker
What company does Hugh Stalker work for?
Hugh Stalker works for Youngsoft Inc
What is Hugh Stalker's role at the current company?
Hugh Stalker's current role is Client Relationship Manager.
What is Hugh Stalker's email address?
Hugh Stalker's email address is st****@****rgy.com
What is Hugh Stalker's direct phone number?
Hugh Stalker's direct phone number is (336)-776*****
What schools did Hugh Stalker attend?
Hugh Stalker attended Wayne State University, Grosse Pointe North.
What are some of Hugh Stalker's interests?
Hugh Stalker has interest in The Arts, Golf, Squash, Mountain Biking.
What skills is Hugh Stalker known for?
Hugh Stalker has skills like Internal Audit, Auditing, Business Process Improvement, Accounting, Process Improvement, Sarbanes Oxley Act, Sarbanes Oxley, Continuous Improvement, Escheatment, Cpa, Internal Controls, Risk Assessment.
Who are Hugh Stalker's colleagues?
Hugh Stalker's colleagues are Ashish D., Mahesh Singh, Sisira Kosuri, Abhijit Barua, Rajeev Srivastava, Ashok. Org, Sushma Tipirneni.
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