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Managing Director with over twenty years’ experience in delivering change and transformation in Financial Markets and Wealth Management; both as a consulting and in-house for large European Banks. Extensive expertise front-to-back and across the change lifecycle for securities and investment administration including material outsourcing.Recent accomplishments include:• Successfully outsourcing investment administration to FNZ from selection and contract negotiation to implementation and service management• Delivering an adviser channel optimisation through rapid process improvement and replacing the advisor CRM solution• Implementing a Wealth Dashboard for advisor and customer channels• Leading the successful outsourcing of Middle Eastern processing to BNY Pershing.Consistently led programmes of $30m - $40m, leveraging multidisciplinary teams and focused on the holistic delivery of the target operating model including customer, technology, people, data and legal factors.
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Managing Director, Head Of Change And ProgrammesUbp - Union Bancaire PrivéeLondon, Gb -
Managing Director & Programme Director Uk OptimaKleinwort Hambros Nov 2021 - PresentLondon, England, United KingdomAs Senior Management Function 18, leading the front-to-back transformation of Kleinwort Hambros' UK infrastructure in the UK and Channel Islands to establish as common operating platform with SG Private Banking in Europe including a market leading outsourcing of IT and Operations. -
Managing DirectorSociété Générale Nov 2017 - Nov 2021London, United KingdomLeader of the Change and Transformation team in London with overall remit to establish a team of change professional able to deliver a wide variety of programmes and project across the London based Platform. Activities include:• Rolling out delivery best practices across the Platform• Improving the quality of the change team through development and selective hiring• Establishing a runway view of all activity deployed onto the PlatformIn addition, deliver responsibility for key transversal programmes including; Brexit, GDPR and rolling out an enhanced Risk and Control Framework. Wider responsibilities included: membership of the UK Platform Operations Committee, Brexit Steering Committee and SGLB Internal Control Co-ordination Committee. -
Programme DirectorHsbc May 2017 - Oct 2017London, United KingdomProgramme director for the Alpha programme in HSBC's Global Banking and Markets. Alpha focused on creating balance sheet agility for Global Banking and Markets following ring-fencing and Brexit by allowing clients and activities to interact across the balance sheet -
Head Of Uk Wealth Transformation ProgrammeHsbc Retail Banking And Wealth Management Sep 2014 - May 2017London, United KingdomProgramme Director for HSBC’s Wealth Transformation programme, a multi-year programme to transform HSBC’s UK Wealth Management capabilities reducing cost and risk, improved customer experience and achieving business growth.Programme team size c400 across departments with CTB budgets of $35m 2015, $40m in each of 2016 and 2017.Wider responsibilities included: membership of the UK Wealth Management Team, UK Premier & Wealth Management Oversight Committee and Global Wealth Design Authority. Deputising for UK Head of Premier & Wealth on UK Retail Banking and Wealth Management Executive Committee and Risk Management Committee. -
European Head Of Wealth ItHsbc Sep 2013 - Sep 2014London, United KingdomSenior manager responsibility for developing and implementing IT for Wealth Management securities processing and from Jan 2014 the roll-out of in-house advisor and FX solutions across Europe.Team size of 125 in three UK locations and off-shore centres. CTB budget of $20m.Wider responsibilities included: sitting on the European Software Delivery Management Committee, responsibility for rolling out leadership capabilities within UK Software Delivery and establishing a Wealth Management IT capability in HSBC captive technology centre in Poland. -
Global Head Of Software Delivery Wealth Securities ProcessingHsbc Feb 2012 - Sep 2013London, United Kingdom -
Global Head Of Custody ItHsbc Sep 2010 - Feb 2012London, United KingdomSenior manager responsible for Custody IT within HSBC’s Securities Service business line including; Sub Custody network of 35 countries, Global Custody serviced from UK and Hong Kong, the development of the Wealth Custody offering.Accountable for the production environments and delivery of all IT elements of HSBC Securities Services change agenda.Responsible for IT Transformation within HSBC Securities Services IT, including improving alignment of development teams and increased test automationCustody IT had a team of 350 based in four UK sites, Hong Kong, China and India; with a CTB and RTB budget of over $50m -
Client Programme DirectorSociété Générale Securities Services Aug 2005 - Aug 2010Senior executive responsible for successful delivery of a portfolio of client facing projects and programmes for SGSS in the UK with a change team of 50 with a change implementation budget of £8m. Represented the change agenda on SGSS UK Management Committee.Achievements include: ensure the successful delivery of all new clients onto SGSS’ settlement service. Client responsibility started during pre-sales and included defining the service, overseeing business case modelling, negotiation of the contracts and managing the implementation and migration activities.Led internal solution development from initiation to delivery including the delivery of a re-engineered front-end, asset servicing service and regulatory agenda including MiFID.Responsible for developing the SGSS Clearing Services project and programme management capabilities and establishing a world class change delivery team.
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PartnerM.A.Partners 1996 - 2005Founding Partner of an independent management consulting firm focused exclusively on global financial markets, providing a full range of high-value consulting and technology implementation services to global investment banks taking the company from three consultants to over 100.Achievements as Partner included:• Partner responsible for Finance and Risk on the Global Management Committee• Establishing the Firm’s project control framework and quality assurance programme and developing the portfolio, programme and project management tool set• Reorganising the global corporate structure in preparation for sale• Running pastoral care and practice competency groups.Assignments with m.a.partners included: • Programme Manager: Société Générale Securities Services• Project Manager: JP Morgan Chase Prime Brokerage• Programme Manager: Deutsche Bank Networks Smart-Sourcing• Delivery Manager: National Australia Bank Repo Desk Mobilisation• Programme Manager: Morgan Stanley Trades Completion• Project Manager: NatWest GFM Fixed Income• Project Manager: Bankers Trust Fixed Income Programme -
ConsultantMorgan Stanley 1999 - 2002 -
ConsultantBankers Trust Co 1997 - 1998
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Senior ManagerAndersen Consulting Dec 1988 - Dec 1996 -
External ConsultantsGoldman Sachs 1994 - 1995
Craig Hughes Skills
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Frequently Asked Questions about Craig Hughes
What company does Craig Hughes work for?
Craig Hughes works for Ubp - Union Bancaire Privée
What is Craig Hughes's role at the current company?
Craig Hughes's current role is Managing Director, Head of Change and Programmes.
What is Craig Hughes's email address?
Craig Hughes's email address is cr****@****ail.com
What is Craig Hughes's direct phone number?
Craig Hughes's direct phone number is +4420799*****
What schools did Craig Hughes attend?
Craig Hughes attended University Of Warwick.
What are some of Craig Hughes's interests?
Craig Hughes has interest in Eating And Drinking, Skiing, Scuba Diving, Shooting.
What skills is Craig Hughes known for?
Craig Hughes has skills like Securities, Investment Banking, Outsourcing, Financial Services, Business Analysis, Equities, Banking, Change Management, Investments, Management, Wealth Management, Front To Back Office.
Who are Craig Hughes's colleagues?
Craig Hughes's colleagues are Mireille Brown, Celso Vinagre, Cassandra Chin, Frederic Peemans, Sarah Ann Khoo, Anne-Isabelle Graeppi, Adeline Toutain.
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Craig Hughes
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Craig Hughes
Results-Driven Business Leader | Transforming Enterprises, Driving Growth, And Excellence | Expert In Leadership, Strategy, And Operations | Skills SectorStafford3aol.com, interlearn.co.uk, yahoo.co.uk3 +171327XXXXX
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Craig Hughes
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