Jeff Hughes

Jeff Hughes Email and Phone Number

Director SaaS Customer Success | 10+ Years People Experience | Dare to Lead Trained | Serial DIYer & Outdoorsman @ OnTheClock
Jeff Hughes's Location
Detroit Metropolitan Area, United States, United States
Jeff Hughes's Contact Details
About Jeff Hughes

Results-driven Director with over ten years of experience leading customer success, sales enablement, and go-to-market (GTM) strategies within B2B SaaS companies. Proven track record of driving revenue growth, optimizing customer journeys, and leading cross-functional teams to achieve operational excellence. Expertise in scaling operations, building sustainable processes, and enhancing retention (ARR/NRR) and customer satisfaction (NPS). Adept at leading high-performing teams through change, with a commitment to diversity, equity, and inclusion.

Jeff Hughes's Current Company Details
OnTheClock

Ontheclock

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Director SaaS Customer Success | 10+ Years People Experience | Dare to Lead Trained | Serial DIYer & Outdoorsman
Jeff Hughes Work Experience Details
  • Ontheclock
    Director Of Customer Success
    Ontheclock Dec 2023 - Present
    Clinton Township, Michigan, Us
    Our mission is to help small businesses track employee time more easily, accurately, and efficiently.Learn more at www.ontheclock.com
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  • Expel
    Director Of Customer Success
    Expel Jan 2023 - Sep 2023
    Herndon, Virginia, Us
    Expel is a secops provider that offers managed detection and response (MDR), remediation, phishing, and threat hunting.
    View
  • Duo Security
    Senior Manager, Customer Success
    Duo Security Jan 2022 - Dec 2022
    Ann Arbor, Mi, Us
    Duo Security, now a part of Cisco, is the leading provider of Zero Trust security and multi-factor authentication delivered through the cloud. Duo’s mission is to make security simple for everyone.
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  • Duo Security
    Global Enterprise Manager Of Customer Success
    Duo Security Jun 2018 - Dec 2021
    Ann Arbor, Mi, Us
    View
  • Foresee (Acquired By Verint)
    Director, Enablement
    Foresee (Acquired By Verint) Dec 2015 - May 2018
    Ann Arbor, Michigan, Us
    View
  • Foresee (Acquired By Verint)
    Client Services Director
    Foresee (Acquired By Verint) Dec 2014 - Dec 2015
    Ann Arbor, Michigan, Us
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  • Foresee (Acquired By Verint)
    Client Services Manager
    Foresee (Acquired By Verint) Sep 2012 - Dec 2014
    Ann Arbor, Michigan, Us
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  • Foresee (Acquired By Verint)
    Satisfaction Research Analyst
    Foresee (Acquired By Verint) Oct 2010 - Sep 2012
    Ann Arbor, Michigan, Us
    View

Jeff Hughes Skills

Forecasting Sales Leadership Merchandising Analysis Management Strategic Planning Training Retail Budgets Business Analysis Project Planning Cross Functional Team Leadership Marketing Inventory Management Customer Satisfaction Financial Analysis

Jeff Hughes Education Details

  • Questrom School Of Business, Boston University
    Questrom School Of Business, Boston University
    Finance And Information Systems

Frequently Asked Questions about Jeff Hughes

What company does Jeff Hughes work for?

Jeff Hughes works for Ontheclock

What is Jeff Hughes's role at the current company?

Jeff Hughes's current role is Director SaaS Customer Success | 10+ Years People Experience | Dare to Lead Trained | Serial DIYer & Outdoorsman.

What is Jeff Hughes's email address?

Jeff Hughes's email address is jh****@****duo.com

What is Jeff Hughes's direct phone number?

Jeff Hughes's direct phone number is +173420*****

What schools did Jeff Hughes attend?

Jeff Hughes attended Questrom School Of Business, Boston University.

What skills is Jeff Hughes known for?

Jeff Hughes has skills like Forecasting, Sales, Leadership, Merchandising, Analysis, Management, Strategic Planning, Training, Retail, Budgets, Business Analysis, Project Planning.

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