Hugh Murphy Email and Phone Number
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I'm an active entrepreneur, seasoned digital exec, and experienced fixer when there's a broken experience. I'm the guy to call if you're $$$ into a project or business that's stuck with its head up its own internal axis. My specialty? Straightforward approaches to #GetUnfunckd and create growth momentum.Thanks to amazing mentors and more than my fair share of good luck, I've been in the room for some of tech's biggest disruptions. I watched the internet rip up telecom revenue models, rode the wave as the web transformed enterprise software, and helped add internet to real-world 'things' to prevent workplace injuries and deaths. More recently, I built and led 3M's Customer Experience Improvement System, mobilizing 1000+ people to transform how a Fortune 500 giant listens to its customers. And now, I'm working on AI!What I've learned? Marketing comes in many flavors (B2C, B2B, B2G, B2D, spec-in), but success always comes down to two things: knowing your customer, and being crystal clear about why they'd buy from you - now and tomorrow.Today I split my time between:Fractional CMO roles with innovative tech startupsAdvising growth leaders who need to break through barriersMy own adventures in food systems and regenerative agricultureMy approach? Make things better every day. Simplify the complex. Build a compelling vision. Then empower teams with the entrepreneurial energy to get stuff done. Because when you do that, work becomes fun!Want to #GetUnfunckd? Let's talk about how to break down those barriers and ignite growth for your business.(And yes, that background photo is from the Mourne Mountains in Northern Ireland - just 40 minutes walk from my family home, and one of the most beautiful places on earth to clear your head and find perspective.)
Atomic Elevator
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Chief Marketing OfficerAtomic Elevator Feb 2024 - PresentTransform initial meetings into 'wow' conversations. Double your productivity. Our AI-marketing assistant Ella is designed by and for entrepreneurs and the marketers who serve them. Precision Marketing that works.
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Chief Marketing OfficerPennant May 2024 - PresentValuable content from performance artists often promotes platforms more than artists. We’re upending that by giving artists their own branded content channel that promotes them, so they can share content with their fans in a more controlled and ownable way. -
AdvisorVouch Medical Apr 2024 - PresentRevolutionizing Mental Healthcare: Automated Credentialing for Efficiency and Impact.Less Paperwork. More Patient Care. -
Fractional Executive And Digital Experience EntrepreneurGra Works Llc Jan 2023 - PresentGrá is the Irish word for Love.Love the people you are with and what you do every day and everything else comes more naturally. Love your team and they’ll love your customers for you. Love planet earth and you’re doing business the right way.Love works! But it’s often missing. We can help you put it back. -
Regenag And Food EntrepreneurSauce North Aug 2019 - PresentOur food system is broken. Reliance on chemical ag is degrading soils and killing the insects we need to pollinate our crops. The world's farmers are trapped in an economic death spiral of debt, commodity pricing. There's an urgent need for change. And so I'm here. Taking my passion for food and crafting a product that can make every meal better for the planet and taste delicious. -
Business Development | FractionalViax.Io Jul 2023 - Dec 2023Ridgewood, New Jersey, UsI wish I'd had viax.io in my last two jobs at 3M! One of the most experienced ecommerce teams in the industry is coming out of stealth mode with a platform that works alongside your existing tech stack to make it quick and easy to fix customer experience issues and enable new business models. Ask me why I'm so excited. -
Marketing | FractionalFractional Conference May 2023 - Oct 2023Frak 2023 is the inaugural conference for Fractional Executives and the entrepreneurs they support. October 24-25, 2023. Minneapolis, Minnesota. -
Chief Customer Experience Officer3M Feb 2020 - Dec 2022St Paul, Mn, UsBootstrapped, designed and led the Customer Experience Improvement System (CXIS) program as Senior Director, Enterprise Customer Experience. CXIS was 3M's enterprise implementation of Net Promoter System, with 1000+ 3Mers listening and responding to feedback in what NPS pioneer Fred Reichheld calls "the right way". Built an amazing team, established global listening posts, feedback management operations, and governance with the vision of giving every 3Mer the insights that enable us to do the best thing for our customers every time.3M discontinued the company's use of NPS in late 2022 as part of restructuring. -
Chief Digital Officer, B2B3M May 2016 - Feb 2020St Paul, Mn, UsDrove experience transformation for 3M's multi-$-billion global e-commerce footprint through strategic long-term partnerships, deployment of NPS, and realignment of requirements management to customer-driven process. Doubled CSAT scores and established compelling ROI that led to global CEO sponsored enterprise program and promotion.
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Founder & General Manager, Connected Safety3M Mar 2014 - Apr 2016St Paul, Mn, UsJoined leadership team of 3M's now $3.7 Bn worker safety business to lead a risk-capital funded investment program to position the division in digital services. As global business development director, created momentum and capability mobilizing 100+ R&D people, brought cloud-based software product to market and gained first customers. Established pipeline of deep-insights-led organic new product development. Established M&A pipeline and successfully closed two venture investments. Secured IP base to position 3M in this emerging space.
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Chief Marketing Officer, 3M Safety & Graphics Business Group3M May 2012 - Mar 2014St Paul, Mn, UsPromoted from my digital role to assume leadership of marketing across the eight divisions of 3M's $5.5bn Safety & Graphics business, upskilling our marketing talent base and driving brand, price, strategic planning transformation programs. Retained ownership of digital team, and built out marketing automation/CRM program with Eloqua/ Salesforce.com and structured stategic agency partnerships for global delivery.
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Global Digital Marketing Leader3M Dec 2010 - May 2012St Paul, Mn, UsResponsible for driving digital into the marketing mix at 3M Safety, Security & Protection Services - one of 3M's six global lines of business. I designed and subsequently led a multi-year program to simplify, modernize and deepen our global web presence as a marketing infrastructure. Included agency selection, overhaul of information architecture, and development of global content operations team. My team's work became the enterprise template for the 3M.com customer experience.
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Chief Digital Officer (Cdo)3M Apr 2008 - Dec 2010St Paul, Mn, UsDigital pioneer at 3M, responsible for e-enabling the sales & marketing mix across 3M's $1.2 billion operations in the UK & Ireland. As General Manager for eBusiness, I built a 40-strong team to manage online B2C ecommerce, websites, search and email marketing programmes, telemarketing and inside sales. Our team grew 3M UK to #1 subsidiary globally in deployment of 'e' and trebled our annual customer interaction volume while also delivering SG&A productivity in key markets. Promoted to global role and relocated to US headquarters.
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Sales & Marketing ManagerHighjump Software, A 3M Company Mar 2005 - Feb 2008Konstanz, DeStart-up general manager for 3M's High Jump Software business in Europe. HighJump software powers Supply Chains for B2C ecommerce, retail, and B2B distrution businesses. Built HighJump's largest and most successful operation outside the US, recruiting a high calibre team recruited and winning a highly referencable customer base including 2 of HJS' 3 largest global clients. Learned a huge amount about logistics and fulfillment operations by working with phenomenal industry veterans, and had fun delivering for some demanding clients: "If your warehouse goes down, you don't ship. If you don't ship, you don't invoice." -
Manager Corporate Strategy3M Mar 2004 - Mar 2005St Paul, Mn, UsPost-MBA Leadership Programme at 3M.Developed strategic planning process and turnaround growth plan for $150m business unit working across seven business divisions of 3M and selling into the industrial, speciality chemicals, electrical/ electronics and telecoms market segments. Led deep-dive market analysis work in the oil and gas, and abrasives markets.Promoted into business management role to develop a key growth programme for the business - High Jump Software.
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Strategy ConsultantEntrenergy.Com Nov 2000 - Jun 2002Set a goal to work less than 100 days in 2001 and earn more than I did in 2000. Succeeded.Spent June to October in Tarifa, Spain, learning to Kitesurf.Freelance strategy consultant with blue-chip, government, and start-up clients. Creating 'entrepreneurial energy' on complex projects. Leadership of restructuring task-force for multi-billion-$ division of UK/ Japanese IT companyAdvisor to UK government department on e-strategyDevelopment of business and marketing plans for venture-backed start-up companies
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Marketing Director Oceanfree.NetBt Jun 1999 - Nov 2000London, GbStart-up B2C role building the oceanfree.net operation for BT. This was BT's most successful internet investment worldwide, taking 25% share of the consumer market in Ireland within 3 months.- built out B2C portal site that ranked #1 in Ireland in 2000- led hiring for all functions (60 people in 12 months)- built first £1m internet advertising business in Ireland- negotiated commercial deals with search, content partners- led integration of 25 people from acquired companies IOL/ Esat -
Corporate Business DevelopmentBt Apr 1997 - May 1999London, GbCorporate Development and Marketing Strategy consultant to BT executive management and local country management teams. One of team of c.100 people executing BT's globalisation strategy working on M&A and new venture start-ups in 20 countries across Europe/ Asia. Projects included:- 7 months in Spain building BT's No 1 position in B2C internet- 5 months in Germany launching Viag Interkom's Internet business- Development of internet strategy for BT's successful bid for a telecoms license in Singapore
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Sales Engineer - Global Finance SectorBt Sep 1995 - Apr 1997London, GbGraduate role in high-performing sales team working with BT's largest clients in the City.
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Sponsored StudentBt Aug 1991 - Sep 1995London, GbHeld a scholarship from BT while at university, and completed three summer internships in BT Northern Ireland Internal Communications (Belfast), BT Global Sales (Brighton), BT Europe Marketing (Paris).
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Columnist (Freelance Journalist)The Irish News 1988 - 1992Belfast, Co Antrim, GbWhile I was at school/ university I wrote a weekly column on rock music in Northern Ireland's leading national daily newspaper as well as contributing occasional feature and news articles. As the first regular 'heavy metal' columnist in the province I built up a network of industry contacts that gave me the opportunity to interview some of the leading metal bands of the age including Judas Priest, Iron Maiden, Heart, Poison. -
Music PromoterZed Milo Music 1989 - 1991After building up contacts in the music industry through my journalism, I established an occasional events promotion business. Over two years I organised concerts and club-nights across Northern Ireland, taking responsibility to hire venues and artists, organise security, transportation, ticket sales and promotions, and turning over nearly £20,000 while studying for my A-levels at high school.
Hugh Murphy Skills
Hugh Murphy Education Details
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Edhec Business SchoolEntrepreneurship & High Tech Management -
AkimboBusiness Of Food
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Aston UniversityElectronic Systems Engineering/ Telecoms & Software
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Imt AtlantiqueTelecoms
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Cim | The Chartered Institute Of MarketingMarketing (Postgraduate Diploma)
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St Patrick'S Grammar School, DownpatrickA-Levels
Frequently Asked Questions about Hugh Murphy
What company does Hugh Murphy work for?
Hugh Murphy works for Atomic Elevator
What is Hugh Murphy's role at the current company?
Hugh Murphy's current role is Creating seemingly impossible momentum as the partner an entrepreneur needs before it's time for too much structure and process.
What is Hugh Murphy's email address?
Hugh Murphy's email address is hmurphy@3m.com
What is Hugh Murphy's direct phone number?
Hugh Murphy's direct phone number is +165173*****
What schools did Hugh Murphy attend?
Hugh Murphy attended Edhec Business School, Akimbo, Aston University, Imt Atlantique, Cim | The Chartered Institute Of Marketing, St Patrick's Grammar School, Downpatrick.
What skills is Hugh Murphy known for?
Hugh Murphy has skills like Strategy, Marketing Strategy, Start Ups, Business Strategy, B2b, Management, Cross Functional Team Leadership, Telecommunications, Global Marketing, Email Marketing, Product Marketing, Product Development.
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