Hugh Shults, Pmp, Csm Email and Phone Number
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Client focused and success driven professional with more than 14 years’ experience in project and program management supporting both private and public sectors. Advanced skills in business analysis, SDLC, interfaces, and technology, as well as contract management. More than 4 years of Project Management Office (PMO) experience comprised of defining, implementing, and improving processes, gathering client requirements and tool development. More than 22 years of Information Technology (IT) experience comprised of application development, hardware implementations, operating systems, virtual systems, scripting, technical documentation, quality assurance, migrations, integration, and deployments. More than 16 years tolling experience with back office and roadside development and integration.Able to travel up to 50% of the time.Core Competencies: • Software Development Life Cycle (SDLC), Process Improvement, Project Leadership, Staff Coaching, Team Building and Mentoring, Quality Control, Risk Analysis and Mitigation, Client Relations and Negotiations, Automating Manual Processes, Government Contract Proposals and Vendor Selection, Vision/Strategy/Direction Setting, and Business Analysis and Research.PM Tools: MS Office, MS Excel, MS Project, SharePoint, @Task, dotProject, Team Functional Server (TFS), and Basecamp.Communications Tools: WebEx, Lync, Skype, GoToMeeting, Hangouts, Salesforce Chatter, SMS, and others.Project Management Methodologies include Agile (SCRUM), Waterfall, and Rational Unified Process (RUP).
Etan Tolling Technology
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- etantolling.com
- Employees:
- 3
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Technical Project ManagerEtan Tolling Technology Apr 2018 - Present• Organize and work with international teams for new BOS software development • Manage new project implementations activities for FASTLane functionality, which includes the following:− build and refine project milestone deliverables, such as Training Plans, FAT/ICT/UAT Reports, Burndown progress, etc.− integration of Fleets using pass and license plate tolling methods, as well as many 3rd-party vendors to interface print services, WFM, CC and ACH payment processing, lockbox payments, SMS, roadside transactions, etc.− adaptation of processes to accommodate for COVID-19 constraints• Work with Operations team to manage and support UAT and Operations Testing ProceduresFASTLane went live in Washington State (WSDOT) Tolling Agency and supports 4 remote customer service centers for both back office and image review services and currently interfaces with 33 third-party vendors for mail, rental fleets, payments (lockbox, CC, and ACH), in/out state license plate lookups, daily financial reporting, and roadside systems. WSDOT customers can access and self-serve on the myGoodToGo.com customer website portal.I support the operational and maintenance (O&M) phase of the project while organizing the work for new features of the back office system (BOS). -
Information Technical Project ManagerConduent Jun 2017 - Apr 2018Florham Park, New Jersey, UsManage new project implementations for Tolling Back Office functionality. Projects: • Integration of direct interface for Central US Inter-OPerability • Kick-off of Integration of Fleets using Toll Transponders • Kick-off of Integration of Toll Service Provide interface for upgraded lane-to-BOS communication • Integration of Senate Bill 312; change in fee structure for invoicing• Integration of History Archive project to improve system stability and performance.Work with Operations Team to manage and support analysis and resolution of daily production issues. -
Senior Tolling ConsultantTraffic Technologies, Inc. Apr 2016 - Apr 2017New Windsor, New York, UsIn supported of Transportation Corridor Agency (TCA) in Irvine, I consulted on Back Office RFP development, provided whitepaper on feasibility of blue-tooth beacon technology and mobile app notifications, and conducted Business Intelligence (BI) Needs Assessment interviews, compiled findings, and provided implementation strategies, as well as provided technical support for SR241/SR91 Connector project. I consulted and developed Back Office RFP in support of North Texas Tollway Authority (NTTA), and supported development of the North Carolina Turnpike Authority (NCTA) Readers and Tags RFP and pricing evaluations for vendor selection. I performed oversight of 3rd-party maintenance on the Golden Gate Bridge toll system in San Francisco. -
Senior Transportation Systems ConsultantFagan Consulting, Llc Jun 2015 - Apr 2016Austin, UsSupporting Puerto Rico Highways & Transportation Authority (PRHTA) initiatives including implementing interoperability between PRHTA electronic toll collection system (ETCS) and Metropistas (concessionaire) roadways, as well as roadside system upgrades and replacements for 6C compatibility. Some Back Office (BOS) and Customer Service (CSS) systems planning. -
Sr. Program/Project Manager3M Traffic Safety And Security Division Sep 2011 - Jun 2015St Paul, Mn, UsManaging the software delivery and implementation for Motor Vehicle software projects. Managing functional, technical, and quality assurance teams. Working with clients and external vendors. Managing complex software projects, budgets, and schedules. Effectively interact with multiple groups within the organization as well as direct interactions with our customers. Effectively manage remote resources. Planning and executing interative project delivery using Agile methodologies.Work with transportation clients to define functionality for their tolling solutions. Back office functionality has been my primary focus, although I've done some work on lane and plaza functionality for vehicle detection and classifications and collection of transactions. Back office subsystems which I have worked on are image review, Interfaces for collections, lockbox, lane transactions, credit card and ACH payments, and mail-house exchanges. I've also helped define functionality for website client interfaces. -
Sr. It Project ManagerFederal Signal Technologies Aug 2005 - Sep 2011I lead integration of software enhancements through business rules and product requirements, system requirements, development, testing, deployment, monitoring and risk identification and mitigation. Our project teams operate in a matrixed organization, and I manage multiple projects and teams doing project assessment and resource allocation in order to fulfill client requirements. Vendors I’ve worked with in this environment include EMC, IBM, Dell, and HP. Agencies I’ve worked with include NTTA, HCTRA, and CTRMA. The software is used by Texas Tollways Authority (TTA) to process TxTag customer transactions from posting to payment; including interfaces with 3rd-party organizations for Customer Service, Violation Processing, Statements/Invoices, Collections, Payment Plans, and Courts. I concurrently work on multiple information technology projects of various magnitudes. I am involved in the RFO process for contract renewals. -
ConsultantHugh L Shults Jan 2003 - Sep 2011Perform technical services, i.e. script writing, database extraction, application development, and project management on an as-needed basis.
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It Consultant / System AdministrationRedman Ventures, Inc. Oct 2003 - Apr 2007I facilitated toll processing for the Golden Gate Bridge District. This role included project management, application programming, and system administration involving Java programming language, Digital Unix and Redhat Enterprise operating systems. With this responsibility I performed 1) application customization, 2) hardware and software upgrades, including kernel builds, driver installations, and configuration and management of an HP MA8000 SAN unit, 3) file system creation and audits, including Samba and NFS configurations, 4) user management including profile tweaking and authentication, 5) network and printing configurations, 6) web services configuration with Apache, 7) software and hardware RAID configurations, including LVM management, 8) mail configurations using Sendmail and POP with some minor DNS management, 9) FTP configuration and management, and 10) Korn/Bourne/C shell programming.Project Highlights: HP SAN Implementation and Migration Planning and Development of Mass Transaction Movement and Monitoring Transition of Customer Service and Roadway Systems to TRMI
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Senior System AnalystAcs State & Local Solutions Jan 2000 - Oct 2003SAN Implementation and MigrationPlanning and Development of Mass Transaction Movement and MonitoringTransition of Customer Service and Roadway Systems to TRMI; I performed system administration of electronic toll system servers running Digital Unix, Linux, and SCO operating systems. I monitored application file creation and transfers to reciprocal systems. I performed contract administration for maintenance support of the Informix databases, operating systems, and server hardware. I performed customer service in the form of system trouble-shooting and maintenance. I created Bourne and Korn shell scripts to automate and monitor processes and outputs.I supported the City of Irvine, running HP-UX 11.0 and Informix databases. I supported the City of Carrollton, TX running AIX 4.2 running on RISC 6000 systems. I performed system evaluations on all of these, and made recommendations on software and operating system upgrades and patches.
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Management Information Systems/Project ManagerOrange County Community Services Agency Jan 1995 - Jan 2000I managed the Information Technology Department of the Community Services Agency; Job Training Partnership Act and Welfare to Work programs were the primary responsibilities. I worked with the State of California JTPA organization to implement the technical requirements and software of the Workforce Investment Act. Note: This experience has led to conversion project for many City and County organizations (running the JTPA program) to a private case management application.Projects Highlights:Migration of State Reporting System Data from Record-Based to Informix DatabasePlanning and Procurement of Standalone Case Management System
Hugh Shults, Pmp, Csm Skills
Hugh Shults, Pmp, Csm Education Details
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University Of PhoenixInformation Technology -
St.Edward'S UniversityProject Management -
University Of PhoenixInformation Technology With Focus On Web Management
Frequently Asked Questions about Hugh Shults, Pmp, Csm
What company does Hugh Shults, Pmp, Csm work for?
Hugh Shults, Pmp, Csm works for Etan Tolling Technology
What is Hugh Shults, Pmp, Csm's role at the current company?
Hugh Shults, Pmp, Csm's current role is Senior IT Project Manager.
What is Hugh Shults, Pmp, Csm's email address?
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What schools did Hugh Shults, Pmp, Csm attend?
Hugh Shults, Pmp, Csm attended University Of Phoenix, St.edward's University, University Of Phoenix.
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Hugh Shults, Pmp, Csm has interest in Education, Environment, Science And Technology, Human Rights, Animal Welfare, Health.
What skills is Hugh Shults, Pmp, Csm known for?
Hugh Shults, Pmp, Csm has skills like Integration, Ms Project, Project Management, Requirements Analysis, Process Improvement, Program Management, Software Development, Agile Methodologies, Sdlc, Software Documentation, Leadership, Microsoft Project.
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