Store Manager
Current• Sales Management: tracking and driving sales performance, reviewing financial and productivity reports • Sales: building of estimates and sale of vehicle maintenance based on technician assessments and diagnostics• Customer Service/ satisfaction: addressing customer needs, developing plans, and calculating budgets for future maintenance• Staff Management: scheduling, performance assessments, training, and work distribution• Inventory/ Warehouse Management: monitoring tire, parts and service-supply replenishmentAchievements:+ Regularly exceed sales goals and win monthly sales contests+ Continually improve shop sales and customer online ratings+ Received the President's Challenge award for achieving various sales goals and improvements for the fiscal year 2016