As a CEO and external board member, my purpose is to build organizations that drive improved value to clients, employees, shareholders, partners, and the communities they serve. To drive value as well as balance the needs of these constituencies, organizations need to create a purpose driven culture, grow a team of highly skilled and engaged staff, and develop business processes and systems that consistently deliver improved business outcomes.At Xigent, our purpose is Result Driven IT - an approach to IT that focuses on achieving improved business outcomes like financial performance, productivity, quality, innovation, and risk reduction. Result Driven IT demands close collaboration with clients to understand their business and results sought. For many IT organizations, understanding business requirements is a challenge. IT staff are often talented technologists yet have limited business or user experience. They are mired in base level operational activities like fire-fighting and maintaining/supporting existing applications and systems. As a result, there is limited time and resource to apply towards business improvement initiatives. Result Driven IT changes the focus. Base activities are optimized so resources can be shifted toward outcome improvement. Business goals and outcomes are identified, measures are established, capabilities and activities that lead to improvement are determined, and a plan is developed and executed to drive results. The process is led by a team of seasoned resources with both business and IT expertise.The Xigent team has been developing and continuously improving the Result Driven IT approach for several years. The best way to continue to improve the approach and methodology is to work closely with clients on their outcome improvement journey. However, that is not the only way for us to learn and grow. To tune into where the market is headed, I continuously interview mid-size business leaders in multiple industries about their challenges, opportunities, and improvement strategies. Insight in hand, we evolve offerings to maximize business impact and better fulfill upon delivering the promise of Result Driven IT.