Hugh Warnock Email & Phone Number

Frisco, Texas

Determine replacement cost value of high-end homes in the DFW market for multiple insurance companies.• Responsibilities include: scheduling appointments with homeowners; interviewing homeowners; risk control services; inspecting and photographing the inside and outside of houses; measuring house perimeters; creating CAD drawings; developing reports with replacement cost narratives and detailed information of house components, materials, craftsmanship, state of repair; and identification of risk and exposure issues.• Utilize MSB, e2Value, RiskID360, 360Value and other 3rd-party pricing tools and Castle web-based proprietary software.

Frederick, Md.

Deployed by Pilot Catastrophe to a State Farm Catastrophe Claim Services center in Frederick, Md. Timely central office handling of over 1300 homeowner property claims in multiple states. Responsibilities included phone scoping, interpretation and application of policy and endorsement coverage, negotiations and reconciliations with contractors and other service providers , draft authority, supplements, correspondence , policyholder relations, and reference to and maintenance of claim log files. Work modes included: incoming and outgoing phone calls, mail processing, internal messaging and calendar queues. Utilized a team approach with multiple adjusters handling each claim at different stages during its lifetime. Emphasis on both quality and quantity, in which each claim being worked is moved forward as much as possible – with well written log entries for subsequent processing by other claims representatives.Extensive use of computer systems including: Xactimate (Level I & II certified), MS Office, internet resources, and State Farm proprietary claim-handling programs.

Frisco, Texas

In-store and outside sales and customer service to contractors, tradesmen, and homeowners

Dallas, Texas

Assisted a general adjuster with processing of commercial property claims.

Property claims.Certified with State Farm, Allstate, Citizens of FloridaClaims software: Xactimate, Integriclaim

Commercial finish out and remodel construction in Class A and Class B office buildings. Projects have ranged from small alterations to complete gut and rebuild of up to 11,000 square foot spaces. General Contractor Responsibilities: Sales, Marketing, Scope and Bidding, Sub-Contractor Qualification, Permitting, ADA and Code Compliance, Project Execution, Customer Relations, and Office Administration

Design, testing, and implementation of business software. Projects have included bank lending system conversions, credit card system implementations and modifications, and court software design. Computer platforms have included client/server and mainframe.

Bba, Business Administration

Activities and Societies: Pi Lambda Phi fraternity

Bachelor Of Business Administration (B.B.A.), Business Administration And Management, General

Activities and Societies: Pi Lambda Phi Fraternity. Treasurer