Hugo Costa Couto Email and Phone Number
• Process Improvement Team Lead with 14 years of experience on delivering Process Improvement recommendations, focused on Operational Efficiency• Focused on leading consulting teams on Business and Process Advisory• Collaborative Leadership with strong business and technical knowledge who can relate to diverse stakeholder groups and SAP Consultants• Acting in several industries ranging from Education, Pharma, Agriculture and Basic Materials (Steel, Wood, Ceramic, Metal Products), Financial and Consumer Goods• Specialization in Business Process Management Discipline and all related subjects (Strategic Planning, Value Chain, BPMN, BPMS, BRMS, Process Mining)• Solid knowledge on software development approaches like Agile (SCRUM / KANBAM) and PMBOK (Project Management Body of Knowledge).
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Process Excellence ManagerNumenItapecerica Da Serra, Sp, Br -
Process Excellence ManagerNumen Aug 2023 - PresentSão Paulo, Brasil• Helped to develop the Advisory Services practice called beBold aiming to improve Operational Efficiency for our client’s operations, applying Process Improvement and Business Analysis methods.• Oversaw 20+ advisory services engagements in the last 6 years through Advisory Consulting Team Leaders, providing the necessary support to ensure value recommendations for clients (e.g., MARS, J&J, DEXCO, ELOPAR, VALGROUP, etc)• Team Leader responsible for Process Improvement projects… Show more • Helped to develop the Advisory Services practice called beBold aiming to improve Operational Efficiency for our client’s operations, applying Process Improvement and Business Analysis methods.• Oversaw 20+ advisory services engagements in the last 6 years through Advisory Consulting Team Leaders, providing the necessary support to ensure value recommendations for clients (e.g., MARS, J&J, DEXCO, ELOPAR, VALGROUP, etc)• Team Leader responsible for Process Improvement projects (07 consultants). Some achievements working in this position include: o Generated a 44% compound annual growth rate for Advisory Services in the last 5 yearso 3 out of 6 key accounts in terms of revenue (Dec/21) were activated by Advisory Services projects• Performed distinct roles on NUMEN, during my entire work period: o Process Excellence Managero Process Improvement Team Lead o Process Improvement Consultant • Client (Industry) + Project + Role: o UNICO – Process Assessment - Managero MARS – Efficiency Booster - Managero RED BULL + Procurement and Logistics Process Assessment + Managero VALGROUP + Process Center of Excellence with Celonis + Team Leado SONACA + Product Cost Assessment + Team Leado MARS + Manufacturing and WM Assessment + Consultanto Johnson & Johnson + TAX and Material Ledger Assessment + Consultanto ELOPAR + Controlling Assessment and Technology ROADMAP + Consultanto HIDROVIAS / ELGIN / UMICORE - SAP S/4HANA Discovery + Consultanto ARAUCO + AFV + Pricing + Consultant Show less -
Process Improvement Team LeadNumen Aug 2022 - Nov 2023São Paulo, Brasil -
Process & Performance Improvement Sr. ConsultantNumen Jan 2018 - Sep 2022São Paulo E Região, Brasil -
Business And It ConsultantCosin Consulting Nov 2013 - Dec 2017São Paulo E Região, BrasilActing as a Consultant, leading team in all phases of a System Implementation Projects, applying technology to improve processes, including all the solution documentation, tracking, and reporting status -
VolunteerPmi São Paulo Jul 2013 - Jul 2014São Paulo E Região, Brasil -
Bpm ConsultantCis Corporate May 2013 - Nov 2013São Paulo E Região, BrasilLed a team on process mapping and improvement using BPMS tool and integrate with SAP ERP, reducing by 50% the time to conclude commissioning end-to-end Process. -
Senior AnalystPointer Do Brasil S.A. Jan 2013 - Mar 2013São Paulo E Região, BrasilResponsible to prioritize all the process improvement and implementation of Service Management process and KPIs according to ITIL best practices. -
Technology ConsultantDeloitte Sep 2010 - Dec 2012São Paulo E Região, Brasil• Acted as a Technology Consultant for several projects, focused on IT Strategy, Process (ITIL) and Governance (COBIT), also performed IT Role on Business Process Assessment Projects helping define the best Technologies to support Processes• Client (Industry) + Project + Role: o VOTORANTIM Group + SAP System Integration + Technology Integration Consultanto PEPSICO (Consumer Goods) + IT Maturity + IT Consultanto BRASANITAS (Professional Services) – IT Strategic Planning + IT… Show more • Acted as a Technology Consultant for several projects, focused on IT Strategy, Process (ITIL) and Governance (COBIT), also performed IT Role on Business Process Assessment Projects helping define the best Technologies to support Processes• Client (Industry) + Project + Role: o VOTORANTIM Group + SAP System Integration + Technology Integration Consultanto PEPSICO (Consumer Goods) + IT Maturity + IT Consultanto BRASANITAS (Professional Services) – IT Strategic Planning + IT Consultanto WALMART Brazil (Retail) + BPMS Implementation + Process and IT Consultanto NEOENERGIA (Energy) + SAP PM Blueprint + IT Consultant Show less -
Sap Application Development TraineeNestlé Brasil Feb 2009 - Aug 2010Participation in projects related to automation system for creating purchase orders to Mexico using BPM tools, the participation was crucial as a systems developer in ABAP, SAP programming language and BPM Developer. Responsible for developing the automation of the process of creating purchase orders for a second company code in Mexico to meet tax rules, according to the functional specification and developing the technical specification, preparation, and submission of report to the functional… Show more Participation in projects related to automation system for creating purchase orders to Mexico using BPM tools, the participation was crucial as a systems developer in ABAP, SAP programming language and BPM Developer. Responsible for developing the automation of the process of creating purchase orders for a second company code in Mexico to meet tax rules, according to the functional specification and developing the technical specification, preparation, and submission of report to the functional area of Material Management. Participation in conference calls involving Mexico market, functional and technical area. Show less -
Packaging Line LeaderBoehringer Ingelheim Jun 2003 - Jan 2009Led a production line, where drugs were packaged in forms of tablets, coated tablets, pills and capsules. Responsible for coordinating set-up of production lines and exchange format for several types of blisters. Participation in projects based on concepts of Six Sigma, process mapping based on BPMN and improvements to reduce costs as reduction of waste generated at the end of each batch, improvement in production efficiency and scheduling optimization of products per month to improve the… Show more Led a production line, where drugs were packaged in forms of tablets, coated tablets, pills and capsules. Responsible for coordinating set-up of production lines and exchange format for several types of blisters. Participation in projects based on concepts of Six Sigma, process mapping based on BPMN and improvements to reduce costs as reduction of waste generated at the end of each batch, improvement in production efficiency and scheduling optimization of products per month to improve the set-up time. Show less
Frequently Asked Questions about Hugo Costa Couto
What company does Hugo Costa Couto work for?
Hugo Costa Couto works for Numen
What is Hugo Costa Couto's role at the current company?
Hugo Costa Couto's current role is Process Excellence Manager.
What schools did Hugo Costa Couto attend?
Hugo Costa Couto attended Echos - Innovation Lab, Fiap, Fiap, Senai Suíço-Brasileiro.
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