As a senior manager, working in a number of leadership positions from Service Transition to Operations and Account Management, I have led multi-discipline teams to deliver quality web based IT solutions to public and private sector customers. I have extensive experience in directing and delivering complex and technically challenging projects, providing innovative technological solutions under an emerging standard. With strong business acumen, a comprehensive understanding of project and service delivery, and a commitment to customer relationship building, I have demonstrated an ability to partner with and unite disparate functions, professionally addressing divergent priorities, within the highest of organisational levels and to develop and deliver coherent business solutions.An astute and determined leader, I focus on delivering change through better team-working, communication and planning. A tenacious remover of obstacles, facilitator and mediator who is able to generate, communicate and develop fresh ideas and ways of working delivering real value to the business through to completion.