Working for Johnson and Johnson for fifteen years, I have progressed through the ranks with several promotions and developed a unique technical acumen and business insight. As the Regional IT Senior Manager, I've served as a trusted IT business partner within the LATAM region to support key franchises and Equipment divisions and provide oversight to a major initiative to drive pricing to the next level by aligning technology components with standardised processes and governances. I was accountable for the direction of multiple IT projects simultaneously and led multi-disciplinary teams to efficiently manage competing deadlines, resources and goals. As an integral part of the IT leadership team, I've contributed to in-depth business and technical assessments in making critical budgetary decisions.

As the Regional IT Project Lead for a cross-sector roll-out for Medical Devices and Pharmaceutical businesses, I managed the Regional IT Deliver and Testing Teams in the end-to-end implementation and adoption of the SAP global template and the integration to the Legacy Systems across all markets in Latin America. With five direct reports and eight consultants working collaboratively across the region, we influenced the design of the global template and designed the localized component of the template which included streamlining and standardising processes to maximise performance in bids & tenders, pricing, sales order management, customer eligibility, transportation, inventory management and warehouse management. I was fully accountable for all the Regional IT functions within the Supply Chain process and served / supported on the IT BtB LATAM team to define eCommerce solution, roadmap, integration strategy and expanded implementation across all markets. We were successful in going live in both Mexico and Brazil within our deadlines.

In 2009, I completed a two-year international development program to MD&D Asia Pacific. As an extended member of the PMO leadership team, I shared the responsibility for the implementation of SAP across all countries within the region. I led the Testing Team in end-to-end testing phases to adopt the SAP regional template in alignment with localisation requirements, and I directed the definition of business case, roadmap strategy and expanded implementation of automated regression and performance testing across all Asia Pacific markets. In this role, I successfully served as key contributor of the implementation and go-live activities in Hong Kong, Taiwan, Singapore, Indonesia, Malaysia, Philippines, Thailand, Vietnam, China, Australia and New Zealand, and I managed testing for roll-outs in China, Australia, New Zealand, Hong Kong, Taiwan, Singapore, Philippines, Indonesia, Malaysia, Thailand and the regional distribution centre.

Serving as the IT extended member and Business Relationship Manager of the Supply Chain LATAM Board, I was responsible for the management of four reports in Argentina, Brazil and Mexico in support of all ERP functions to drive key supply chain initiatives in the region. My team enabled Non-Stop Selling to streamline invoicing, month-end and fiscal documentation processes and successfully added two full days for sales orders and increased customer satisfaction. To enhance calculations of exchange rates, the team implemented a technical solution, and I managed the implementation of the solution enabler of the initiative that allow Brazil business to import goods in local currency and maximised potential significant savings.

Serving as the IT extended member and Business Relationship Manager of the Finance LATAM Board and IT Head of the Northern Region Board, I led a team of four direct reports in the management of all IT functions for a mega-project aimed at integrating multiple sectors into a single entity. I developed and managed budgets for all IT operations and worked collaboratively across the region to define a roadmap application strategy as well as lead multiple projects within the region. My key achievements in this role included the delivery of IT solution to reduce time, cost and be legally compliant in Venezuela where the currency was cut in 3 zeros, and I successfully decreased over-time expenses and dispatch delays with standardised financial closing processes. I led the conceptual phase of the Nota Fiscal Eletrônica project, successfully avoiding fines that could have crippled Brazil business efforts, and I managed implementation initiatives in multiple Latin American countries in accordance with individual government requirements.

Working with the Medical Devices & Diagnostics Group, I gained regional exposure and developed strong leadership skills supervising a team of five direct reports across the region. I was accountable for the on-going support for LATAM applications and IT resources allocation management across the IT portfolio in Latin America, and I effectively consolidated IT functions to a single Regional Application Support Centre in Brazil to control costs. In addition, I completed a six-month assignment in Colombia where I was responsible for all IT operations and budget management, and I led the regional support team in the eBusiness solution (IOES) in LATAM (excluding Brazil) as well as the full implementation of the IOES - Internet Order Entry Systems in Colombia, Mexico, Peru and Puerto Rico.

Joining Johnson and Johnson in 2000, I was responsible for all IT functions within the IT Shared Services group supporting the Pharmaceutical sector and implemented the Shared Services technological model to improve processes and increase service delivery. Our efforts resulted in significant savings.