- Leveraged business data to accurately forecast business results and formulate strategic plans to achieve target results.- Prepared management reports and conducted presentations to management.- Analyzed business data, market data, and customers' profitability using excel.- Collaborated with Financial and Accounting Department(FAD) and Management Information Department (MID) to implement initiatives and enhance the reporting accuracy for management and authorities such as… Show more - Leveraged business data to accurately forecast business results and formulate strategic plans to achieve target results.- Prepared management reports and conducted presentations to management.- Analyzed business data, market data, and customers' profitability using excel.- Collaborated with Financial and Accounting Department(FAD) and Management Information Department (MID) to implement initiatives and enhance the reporting accuracy for management and authorities such as HKMA.- Developed key metrics to support the evaluation of the business models and strategies.- Enabled business to manage the performance of individual RM through development and maintenance of KPI.- Prepared annual forecast and budget, including establishing assumptions, analysis, and preparation of presentation materials.- Provided support to various business and information technology projects which may include data analysis, UAT, conduct surveys, interviews, requirements gathering, etc.- Coordinated audit and regulatory examinations. Show less

Greater Bay Area Corporate Banking Department

- Handling inbound customer calls from HSBC Premier Customers (Cantonese, Mandarin, and English)- Providing High-quality service and resolve the banking queries- Maintain appropriate operational risk control and compliance