Hugo Le Email & Phone Number

Mountain View, Ca

Mountain View, California, United States

San Francisco Bay Area

 Assist Senior Property Manager with a portfolio of 20 assets consisting of 3.2MM square feet of office, R&D and industrial properties located in California, Arizona and Nevada.  Oversee all maintenance engineering, accounting and third party vendors to ensure full compliance with building regulation & standards for assigned portfolios.  Prepare vendor purchase orders and service contracts for execution.  Review monthly financials, variance, and delinquency reports.  Maintain on-going tenant relationships to ensure full tenant satisfaction.  Track tenant and vendor certificates of insurance to ensure coverages are kept current and meet all standard requirements.  Complete monthly accruals and tenant bill backs.  Distribute tenant memos and notifications pertaining to the property.  Administer tenant move-in/move-out process.  Ensure that property and lease files are properly maintained and kept up to date in accordance to company policy.  Oversee building access card systems.  Review and code vendor invoices. Assist with Capital Projects by coordinating bid process and scheduling

Santa Clara, California

Campbell, California

 Implemented the execution of the property’s financial plan and operating budget.  Supervised and took responsibility for the entire operation of the property including all aspects of administration, marketing, maintenance, development of staff and property improvements.  Communicated effectively with prospects and residents.  Maintained purchase order handling.  Assisted with the preparation of annual budgets and operated within that budget with regard to the expenses and the generation of income.  Conducted property walks periodically.  Kept up-to-date plans for fire evacuation and disaster responses. Provided constant feedback to Regional Management and Director of Properties in all areas of the property’s performance.  Generated and completed Daily Activity Reports to address delinquencies, parking and patio violations, expired renter’s insurance policies, pending vendor proposals, and miscellaneous issues on the property.  Attended monthly staff meetings to discuss policy and procedures. Brainstormed with team members to generate ideas and strategies to maximize income revenue.

Santa Clara, California

 Ensured the efficient operation of the property and supervises daily activities.  Responsible for all maintenance and vendor work to comply with company standards.  Dealt with resident concerns and requests on timely basis to ensure resident satisfaction with management.  Developed and coordinated resident retention programs (i.e., resident functions, special promotions, monthly newsletters, etc.).  Conducted market surveys to observe current market and occupational trends.  Enforced the terms of signed lease agreements and applicable landlord/tenant laws.  Supervised entire on-site staff (i.e., Assistant Community Manager, Leasing Consultant(s), Service Technician(s), Make-Ready Technician(s), Groundskeeper(s), Painter(s), and Housekeeper(s)  Demonstrated the ability to understand financial goals, operate asset in owner’s best interest in accordance with Policies & Procedures Manual.  Maintained accurate records of all community transactions and submit on timely basis (i.e., rent rolls, delinquent reports, occupancy/property reports, move-in/move-out, etc.).  Ensured that all rents and late fees/checks charges are collected, posted, and deposited in a timely manner.  Generated necessary legal actions, documents, and process in accordance with State and Company guidelines.  Handed all administrative processes involving personnel in a timely manner (i.e., time sheets, absence forms, performance evaluations, change of status forms, PTO forms, etc.).  Provided support to staff to encourage team work and lead as an example in creating a harmonious environment.

Education record

Associate'S Degree