IT helpdesk agent for the employees of an international refrigeration company.Helping collaborators with any computer related issue, managing active directory accounts, troubleshooting over the phone and with desktop sharing tools.

IT technician for a shop offering computer repair and service.Refurbishing old computers, replacing parts, installing operating systems and removing viruses, setting up network attached storage devices for customers, basically anything but micro-soldering.It also involved sales assistant responsibilities, and helping customers choose their components and devices.