Hieu Phan Duc Email & Phone Number

Hanoi, Vn

Quận Nam Từ Liêm, Hanoi, Vietnam

- Responsibilities: + Closely assist Team Lead in building and standardizing different working processes + Timely catch-up and quickly support Team Lead in dealing with unexpected tasks (Fire-fighting) + Research, create content and execute lead-generation campaigns + Leverage existing sales materials + Visualize and provide support in formatting proposals of the whole Sales team - Learning points: + Negotiation and persuasion skills with both partners and end-clients + Team management, organising and monitoring both personal and team members' tasks + Work against time and pressure + Patience and acceptance of refusals + Communicate and contact relevant factors for information + Research for insights into customers' pain points and align with available capabilities + Cooperate with different development teams and department to win and serve partners and clients- Results: + Standardizing working processes, including Market Research, Lead Generation guidelines (Criteria, steps, etc.), Inter-department coordination for Opportunity Hunting, etc. + Building Partnership Engagement Programs and Collaboration tools. + Closing deals

Hanoi, Hanoi, Vietnam

- Responsibilities: + Support administrative work + Contact relevant factors and prepare due diligence summary + Generate leads and filter database + Research, create content and execute lead-generation campaigns + Fire-fighter for urgent tasks + Visualize proposals, proofread and format materials - Learning points: + Organize and prioritize tasks + Work against time and pressure + Patience and acceptance of refusals + Communicate and contact relevant factors for information + Research for insights into customers' pain points and align with available capabilities + Persuade and guide customers in digital transformation plan

- Responsibilities: + Personal branding and marketing to attract new customers. + Manage the relationships with customers, including parents of students. + Motivate students to methodologically and actively approach English.- Learning points: communication, persuasion, adaptability, motivation and sympathy.- Results: + Students with expectation-exceeding results, especially in speaking and writing skills: (1) IELTS 8.5 (Wri: 8.0 & Spea: 8.0); (2) IELTS 7.5 (Wri: 7.0 & Spea: 7.0); (3) IELTS 7.5 (Wri: 6.0) (4) IELTS 7.0 (Wri: 6.5) (5) IELTS 6.0 (Wri: 6.0 Spe: 6.0) + Conversion: 18 students.

- Responsibilities: + Orientate the topic, research and keep content creation on track. + Lead, manage the team, assign work, and finalize all three submissions. + Represent and solo present the paper at the DASA 22 International Conference. + Communicate and persuade 100 survey participants to participate seriously. + Contact 3/5 agricultural officials and farmers for direct interviews.- Learning points: + Patience, emotion management, empathy and courage to take firm actions. + Understand people's priorities to improvise, manage, lead, and motivate them. + Acknowledge the value of clear and direct communication.- Results: + Second prize at the School level National Economics University. + Two publications at the Thailand International conference DASA 22 and IJSSHR international magazine.