As a professional in Information Technology with over 15 years of experience, I have held roles as a support manager and project leader in IT software projects, focusing on comprehensive project management. My approach spans from analyzing client needs to coordinating development, QA testing, and subsequent implementation. Successfully, I have directed and managed IT support projects in Mexico, Peru, Argentina, Costa Rica, Turkey, and Chile, collaborating closely with leading explosive factories worldwide such as Orica, Austin Powder, Kapeks, and Enaex. My skills include IT operations, Windows Server administration, Project Management, and software quality assurance. My training in Google Project Management Professional, Agile SCRUM, CCNA, Genexus Analyst, and SQA bolsters my ability to tackle various challenges. Additionally, I possess proficiency in English. I am passionate about innovation, security, and customer satisfaction.