Hugo Abbou

Hugo Abbou Email and Phone Number

Associate Partner at SpringFive @ SpringFive
Hugo Abbou's Location
Paris, Île-de-France, France, France
Hugo Abbou's Contact Details
About Hugo Abbou

I am a strong team player and an innovation enthusiast, passionate about customer experience and new technologies, looking to help companies offer the most value to their customers and succeed in the digital era.-During 8 years working in Consulting, on Customer Management and Digital Transformation projects, I have developed a strong expertise on scoping and delivering major CRM projects for sales, services and marketing teams, from business case definition to solution deployment.Thanks to my Customer Relationship Management focus, I have gain the ability to help organizations to acquire, develop and retain customers, reinforcing their competitive advantage using digital technologies to answer their customers' needs.I've also worked on several skill-based sponsorship projects for non-profit organizations, which enabled me to get involved in meaningful solidarity projects with a strong human dimension.-In 2016, I launched Showmade.com, a website to discover and shop fashion from upcoming brands and new designers from all around the globe.This entrepreneurship project represented a major step in my professional life because of what I learned and what I can bring to the next endeavours.

Hugo Abbou's Current Company Details
SpringFive

Springfive

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Associate Partner at SpringFive
Hugo Abbou Work Experience Details
  • Springfive
    Associate Partner
    Springfive Dec 2023 - Present
    Paris, Ile-De-France, Fr
    Helping companies accelerate growth by improving their customers and employees' experience through digital transformation of marketing, sales and service functions.
  • Springfive
    Senior Manager
    Springfive Oct 2021 - Dec 2023
    Paris, Ile-De-France, Fr
  • Ey
    Business Transformation Manager | Ey Consulting
    Ey Mar 2019 - Nov 2021
    London, Gb
  • Deloitte
    Manager - Customer Experience / Crm
    Deloitte Jun 2018 - Mar 2019
    Worldwide, Oo
    Customer Experience & Digital Transformation- CRM projects lead in Financial Services, Cosmetics and Retail (CRM strategy, solution scoping and implementation, change management)- Macro processes analysis and modelling (sales, service and marketing)- Functional and technical solution analysis (audit, fit-gap analysis, benchmark)- Target IT landscape design- Developing business relationship with existing customers and prospects- Leading the hiring strategy for the CRM practice at Deloitte Digital (50 people)
  • Deloitte
    Senior Consultant - Customer Experience / Crm
    Deloitte Nov 2016 - May 2018
    Worldwide, Oo
    Customer Management & Digital Transformation
  • Showmade (E-Commerce)
    Co-Founder & Coo
    Showmade (E-Commerce) Jan 2015 - Jun 2016
    Paris, Fr
    Showmade is a website to discover and shop fashion from upcoming brands and new designers from all around the globe (http://showmade.com).
  • Accenture
    Senior Consultant
    Accenture 2013 - 2014
    Dublin 2, Ie
    Skill-based sponsorship for non-profit organizations (5 months):- Digital consultant for a concierge services startup aiming to provide jobs for the unemployed and to strengthen social links.- CRM consultant for a recruiting agency promoting diversity.Leveraging the power of Salesforce.com for a leading company in the hospitality industry (11 months):- CRM consultant- Change Management
  • Accenture
    Junior Consultant
    Accenture 2011 - 2013
    Dublin 2, Ie
    CRM consultant for a major company of the hospitality industry (11 months)For a leading company in the retail industry (12 months):- Continuous improvement of the sales forecast (analytics)- Project management for the implementation of new sales forecasting algorithms for hyperstores- Strategic analysis (supply chain)For a major retailing company, development of a concept store (6 months internship):- Business plan definition- Business process improvement- Implementation of innovative solutions
  • Rolls-Royce Marine
    Engineer Internship
    Rolls-Royce Marine Aug 2009 - Dec 2009
    London, England, Gb
    Internship at the aftersales department of Rolls Royce Marine France
  • Rolls-Royce Marine
    Internship
    Rolls-Royce Marine Jul 2007 - Aug 2007
    London, England, Gb

Hugo Abbou Skills

Business Analysis Salesforce.com Anglais Crm Analytics Process Improvement Change Management Business Process Business Transformation Cloud Computing Consulting Gestion De Projet Transformation Digitale Entrepreneuriat Esprit Critique Management Consulting En Management Analytique Project Management

Hugo Abbou Education Details

  • Epf Engineering School
    Epf Engineering School
    Business Engineering

Frequently Asked Questions about Hugo Abbou

What company does Hugo Abbou work for?

Hugo Abbou works for Springfive

What is Hugo Abbou's role at the current company?

Hugo Abbou's current role is Associate Partner at SpringFive.

What is Hugo Abbou's email address?

Hugo Abbou's email address is hu****@****free.fr

What is Hugo Abbou's direct phone number?

Hugo Abbou's direct phone number is +336601*****

What schools did Hugo Abbou attend?

Hugo Abbou attended Epf Engineering School.

What skills is Hugo Abbou known for?

Hugo Abbou has skills like Business Analysis, Salesforce.com, Anglais, Crm, Analytics, Process Improvement, Change Management, Business Process, Business Transformation, Cloud Computing, Consulting, Gestion De Projet.

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