Hugo Carmo Email & Phone Number

Setubal, Portugal

Lisbon, Portugal

- Evaluating results and documenting the problems found. Reviewing and contributing to test plans- Analyzing, reviewing, and assessing requirements, user stories and acceptance criteria, specifications, and models for testability- Identifying and documenting test conditions, and capturing traceability between test cases, test conditions, and the test basis- Designing, setting up, and verifying test environment(s), often coordinating with system administration and network management

Lisbon, Portugal

- Enabling sales activities for Siemens GBS Digital Solutions team providing offerings across various domains (e.g., Advanced Analytics, Artificial Intelligence, Business Process Management, Robotics Process Automation, etc.) to suggest and sell digital products and services to strategically develop clients’ portfolio- Responsible for the sales strategy, customer relationship management, market requirements and business planning throughout the digital transformation journey

Lisbon, Portugal

As part of a move to a Shared Service Centre, my Xerox role was transitioned across to HCL. All roles and responsibilities remained the same as per role as Xerox Services Architect working within the same team base.- Service and Solution Design authority having the responsibility of analyzing the client’s requirements, shaping, qualifying and monitoring project progress, risks and mitigations and closing of new and renewal opportunities.- Working in close collaboration with internal stakeholders such as Sales, Bid Management, Service Delivery, Supply Chain/Manufacturing, Transition and Technology teams in order to craft and build a win proposal.- Accountable for (internal) SLA negotiations, handover to the Transition and Execution teams, presentations at C-Level (Internal & Customer) and contributing to contracting discussions

Lisbon Area, Portugal

- Working within the Xerox Europe Presales Team, I led and was accountable of client's total end-to-end solution and the design of services and processes for Global and multi-country opportunities. - Service and Solution Design authority having the responsibility of analyzing the client’s requirements, shaping, qualifying and monitoring project progress, risks and mitigations and closing of new and renewal opportunities.- Working in close collaboration with internal stakeholders such as Sales, Bid Management, Service Delivery, Supply Chain/Manufacturing, Transition and Technology teams in order to craft and build a win proposal.- Accountable for (internal) SLA negotiations, handover to the Transition and Execution teams, presentations at C-Level (Internal & Customer) and contributing to contracting discussions

Portugal

- Business development of managed print services – design and implementation of strategies and solutions in order to promote, leverage and expand the printing business - Supporting the entire Sales / Account team: detecting opportunities, influencing the Customer, contracting and negotiations- Main interface between the company and the most relevant imaging and printing vendors, namely HP and Xerox

- Presales Technology Consultant working and reporting directly to Hewlett Packard Portugal, Imaging and Printing Group (IPG) - Supporting the HP direct & large accounts - Product testing, demonstrations, workflow automation projects, business assessments and presentations (including C-Level)- HP Official Trainer: training and supporting HP Partners and their accounts