Hugo Santos Email & Phone Number

Delivering top-tier customer identity solutions across all Vodafone markets and services, ensuring customers connect seamlessly and securely to the Vodafone ecosystem and beyond, while working with international teams as a Technical Product Owner.

Matosinhos, Porto, Portugal

🚀 Product Ownership and Strategy:Took ownership of the product, driving its success through strategic planning and executionAligned product strategy with business goals, ensuring its relevance and market competitiveness🎯 Scrum Ceremonies and Agile Facilitation:Led and facilitated Scrum ceremoniesFostered an agile mindset and promoted effective collaboration💻 Software and UX Management:Managed the software and UX aspects of the product, overseeing its… Show more 🚀 Product Ownership and Strategy:Took ownership of the product, driving its success through strategic planning and executionAligned product strategy with business goals, ensuring its relevance and market competitiveness🎯 Scrum Ceremonies and Agile Facilitation:Led and facilitated Scrum ceremoniesFostered an agile mindset and promoted effective collaboration💻 Software and UX Management:Managed the software and UX aspects of the product, overseeing its end-to-end development lifecycle🔍 Market Research and Requirements Analysis:Conducted comprehensive market research to identify trends, user needs and competitive opportunitiesLed the analysis phase of the product development lifecycle, translating insights into actionable requirements📝 Backlog Management and Priority Setting:Effectively managed the product backlog, prioritizing items based on business value and customer impactEnsured that the team focused on delivering the most valuable features in each development cycle📊 Roadmap Development:Developed and communicated a clear product roadmap, aligning stakeholders and guiding product directionIncorporated market research, user feedback, and business objectives to create a well-defined roadmap📢 Stakeholder Engagement:Acted as a primary point of contact for stakeholders, ensuring their needs and expectations were understood and addressedFacilitated effective communication channels between the development team and stakeholders🔄 Release Management:Oversaw the release management process, coordinating with development, QA, and operations teams.Ensured seamless product releases🧪 Functional Testing:Conducted functional tests for bugs and features, ensuring product quality and reliabilityCoordinated the testing team to develop new automatic tests, optimizing testing processes💼 Business Acumen:Worked closely with the business side of the company, gaining valuable insights and understanding of the business landscape Show less

Matosinhos, Porto, Portugal

🚀 Product Ownership and Strategy:Took ownership of the product, driving its success through strategic planning and executionAligned product strategy with business goals, ensuring its relevance and market competitiveness🎯 Scrum Ceremonies and Agile Facilitation:Led and facilitated Scrum ceremoniesFostered an agile mindset and promoted effective collaboration💻 Software and UX Management:Managed the software and UX aspects of the product, overseeing its… Show more 🚀 Product Ownership and Strategy:Took ownership of the product, driving its success through strategic planning and executionAligned product strategy with business goals, ensuring its relevance and market competitiveness🎯 Scrum Ceremonies and Agile Facilitation:Led and facilitated Scrum ceremoniesFostered an agile mindset and promoted effective collaboration💻 Software and UX Management:Managed the software and UX aspects of the product, overseeing its end-to-end development lifecycle🔍 Market Research and Requirements Analysis:Conducted comprehensive market research to identify trends, user needs and competitive opportunitiesLed the analysis phase of the product development lifecycle, translating insights into actionable requirements📝 Backlog Management and Priority Setting:Effectively managed the product backlog, prioritizing items based on business value and customer impactEnsured that the team focused on delivering the most valuable features in each development cycle📊 Roadmap Development:Developed and communicated a clear product roadmap, aligning stakeholders and guiding product directionIncorporated market research, user feedback, and business objectives to create a well-defined roadmap📢 Stakeholder Engagement:Acted as a primary point of contact for stakeholders, ensuring their needs and expectations were understood and addressedFacilitated effective communication channels between the development team and stakeholders🔄 Release Management:Oversaw the release management process, coordinating with development, QA, and operations teams.Ensured seamless product releases🧪 Functional Testing:Conducted functional tests for bugs and features, ensuring product quality and reliabilityCoordinated the testing team to develop new automatic tests, optimizing testing processes💼 Business Acumen:Worked closely with the business side of the company, gaining valuable insights and understanding of the business landscape Show less

Matosinhos, Porto, Portugal

Presented and successfully implemented several technical approaches that differed from initialproposals, aligning solutions with customer requirements and enhancing overall satisfaction.Installed new procedures in the technical department to improve implementation efficiency,reduce the incidence of bugs, and ensure greater test reliability.Integrated into a development team that adopted agile methodologies, such as Scrum,contributing to sprints, sprint planning, and… Show more Presented and successfully implemented several technical approaches that differed from initialproposals, aligning solutions with customer requirements and enhancing overall satisfaction.Installed new procedures in the technical department to improve implementation efficiency,reduce the incidence of bugs, and ensure greater test reliability.Integrated into a development team that adopted agile methodologies, such as Scrum,contributing to sprints, sprint planning, and retrospectives to improve workflow and projectmanagement.Developed and maintained software applications using the .NET framework (C#), ensuring highperformance and scalability.Managed databases using SQL, optimizing queries, and ensuring data integrity and security.Provided support to the network team in managing Windows services and installations, enhancingsystem reliability and performance.- Expertise in .NET Framework (C#)- Proficient in SQL database management: Queries, Triggers, Procedures, Indexes- Agile software development environment- Collaborative problem solver- Innovative thinking for complex challenges- Attention to detail in software development- Robust and scalable solutions- Jira task management proficiency- Bitbucket version control management- Windows services implementation and maintenance- Strong understanding of agile methodologies- Adaptable to changing requirements- Incremental value delivery- Continuous learning and self-improvement- Cross-functional team collaboration- Open communication and knowledge sharing Show less

Porto E Região, Portugal

Gathered requirements, designed architecture, conducted testing, and created comprehensive documentation for software projects.Prioritized requirements and made implementation decisions to align with customer needs.Provided customer support ensuring high levels of customer satisfaction.Configured servers and managed databases to ensure optimal performance and reliability.Developed websites, web applications, and mobile applications, delivering… Show more Gathered requirements, designed architecture, conducted testing, and created comprehensive documentation for software projects.Prioritized requirements and made implementation decisions to align with customer needs.Provided customer support ensuring high levels of customer satisfaction.Configured servers and managed databases to ensure optimal performance and reliability.Developed websites, web applications, and mobile applications, delivering high-qualitydigital solutions.- Development of a Web page in the Laravel framework, with PHP programming language and MariaDB database. Its purpose is to present the project, news, scientific productions, etc. The page has an administrative panel and an authentication system only for researchers authorized by the managers. It also allows the creation, editing and sending of newsletters to subscribers.- Development of a Web Application and a Mobile Application for Android and iOS devices. The Web application, developed in Laravel, allows the registration of places conducive to the occurrence of crimes with the respective photographs, evaluations of parameters related to the physical space and description. There is a map where you can view the various locations registered by zone.- The Mobile Application, developed in Flutter, aims to facilitate the registration of locations for researchers by allowing them to capture photographs, fill in the simplified form and submit the records directly from the smartphone. Requests from this application are made to the API, implemented in the web application. The Mobile Application contains a local database for offline operation.- I am co-author of the scientific article that presents the developed system: Gouveia F, Sani A, Guerreiro M, et al. Mapping CPTED parameters with the LookCrim application. Crime Prev Community Saf 23, 252–263 (2021) https://doi.org/10.1057/s41300-021-00119-9 Show less

Porto E Região, Portugal

- Provided tailored Physics and Chemistry classes for students in grades 10th through 12th.- Collaborated with students to set clear goals and devised actionable tasks to help them achieve academic success.- Offered motivational support to encourage student engagement and foster a positivelearning environment.

Águas Santas

- Provided tailored Physics and Chemistry classes for students in grades 10th through 12th.- Collaborated with students to set clear goals and devised actionable tasks to help them achieve academic success.- Offered motivational support to encourage student engagement and foster a positivelearning environment.

Maia, Porto

- Management of order processing;- Inspected and verified package contents to ensure accuracy with software records.- Conducted quality control checks to maintain high standards of order accuracy.- Identified and reported discrepancies between physical items and system data.- Collaborated with warehouse staff to resolve order fulfillment issues.- Maintained detailed logs of inspection results and corrective actions taken.

Master In Computer Engineering, Mobile Computing

- Advanced Databases; - Mobile Applications Programming; - Mobile Communications Networks and Services; - Human-Machine Interaction.

Degree In Computer Engineering

- Algorithms and Data Structure; - Applied Electronics, Digital Systems and Hardware and Sensors; - Operating Systems; - Computer.