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Hugo D. Email & Phone Number
Manager of Customer Experience
at
Lü
LinkedIn matched
✓ Verified Jun 2026
3 data sources
Profile completeness 86%
Current company
Role
Manager of Customer Experience
Location
Québec, Quebec, Canada
Company size
Who is Hugo D.? Overview
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Quick answer
Hugo D. is listed as Manager of Customer Experience at Lü, a company with 64 employees, based in Québec, Quebec, Canada. AeroLeads shows a matched LinkedIn profile for Hugo D..
Hugo D. previously worked as Technical Support Team Lead at Lü and Technology Solutions Partner at Canada Life. Hugo D. holds Bachelor'S Degree, Sociology from Université Laval.
Company email context
Email format at Lü
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Lü
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Profile bio
About Hugo D.
Dynamic and results-driven leader with 13+ years of experience in technical support and team management, specializing in consumer electronics. Skilled in leading technical support operations, streamlining processes, and delivering exceptional customer service. With a background in sociology, I bring a people-centered approach to problem-solving, ensuring customer satisfaction and fostering cross-departmental collaboration.I focus on leveraging data-driven insights to enhance workflows, improve customer experiences, and align technical support efforts with organizational goals. Passionate about creating environments where teams thrive and continuous improvement becomes a shared priority.
Current workplace
Hugo D.'s current company
Company context helps verify the profile and gives searchers a useful next step.
Lü
6 roles
Hugo D. work experience
A career timeline built from the work history available for this profile.
Technical Support Team Lead
Current
Apr 2023 - Present
Technology Solutions Partner
Sep 2022 - Apr 2023
Gestionnaire D’Équipe - Lead
Jun 2018 - Aug 2022
Genius / Technical Advisor - Technicien Certifié
- As a GeniusProvide insightful advice and friendly, hands-on technical support to Apple customers in need. Quickly diagnose product issues on the spot, explaining situations with patience and empathy. After determining.
- Responsible for the facilitating technical training for new Technical Specialists, Technical Experts and Genius team members.
- Acquainting learners with Apple online learning management system and WebEx software.
- Act as a resource for new and existing team members for technical procedures.
- Connect actively with existing team members to ensure that learning is continuous.
- Ensure learners are supported through learning through an initial placement exam, continued training and learning, and a final technical exam.
Dec 2013 - Jun 2018
Frs / Technical Specialist
Nov 2011 - Dec 2013
Team & coworkers
Colleagues at Lü
Other employees you can reach at play-lu.com. View company contacts for 64 employees →
ML
Marie-Eve Labbé
Colleague at LüQuébec, Quebec, Canada, Canada
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PP
Pierre Primeau
Colleague at LüCapitale-Nationale, Quebec, Canada, Canada
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LF
Laurie Fortin
Colleague at LüCapitale-Nationale, Quebec, Canada, Canada
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SB
Steve Bergeron
Colleague at LüQuébec, Quebec, Canada, Canada
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AR
Alexis Roy
Colleague at LüQuébec, Quebec, Canada, Canada
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CJ
Clara J.
Colleague at LüGreater Quebec City Metropolitan Area, Canada
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MB
Michael-Anthony Belzile
Colleague at LüLévis, Quebec, Canada, Canada
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JB
Julia Borkowska
Colleague at LüGreater Bordeaux Metropolitan Area, France
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SV
Samuel-Vincent Vu
Colleague at LüQuébec, Quebec, Canada, Canada
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FM
Frédéric Morin-Béland
Colleague at LüQuébec, Quebec, Canada, Canada
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Marie-Eve Labbé
Colleague at LüQuébec, Quebec, Canada, Canada
View →
PP
Pierre Primeau
Colleague at LüCapitale-Nationale, Quebec, Canada, Canada
View →
LF
Laurie Fortin
Colleague at LüCapitale-Nationale, Quebec, Canada, Canada
View →
SB
Steve Bergeron
Colleague at LüQuébec, Quebec, Canada, Canada
View →
AR
Alexis Roy
Colleague at LüQuébec, Quebec, Canada, Canada
View →
CJ
Clara J.
Colleague at LüGreater Quebec City Metropolitan Area, Canada
View →
MB
Michael-Anthony Belzile
Colleague at LüLévis, Quebec, Canada, Canada
View →
JB
Julia Borkowska
Colleague at LüGreater Bordeaux Metropolitan Area, France
View →
SV
Samuel-Vincent Vu
Colleague at LüQuébec, Quebec, Canada, Canada
View →
FM
Frédéric Morin-Béland
Colleague at LüQuébec, Quebec, Canada, Canada
View →
4 education records
Hugo D. education
Bachelor'S Degree, Sociology
Certificat En Management, Business Administration And Management, General
Academic Degree In Human Sciences, Psychology/Sociology
Des
Collège François De Laval (Petit Séminaire De Québec)
FAQ
Frequently asked questions about Hugo D.
Quick answers generated from the profile data available on this page.
What company does Hugo D. work for?
Hugo D. works for Lü.
What is Hugo D.'s role at Lü?
Hugo D. is listed as Manager of Customer Experience at Lü.
Where is Hugo D. based?
Hugo D. is based in Québec, Quebec, Canada while working with Lü.
What companies has Hugo D. worked for?
Hugo D. has worked for Lü, Canada Life, and Apple.
Who are Hugo D.'s colleagues at Lü?
Hugo D.'s colleagues at Lü include Marie-Eve Labbé, Pierre Primeau, Laurie Fortin, Steve Bergeron, and Alexis Roy.
How can I contact Hugo D.?
You can use AeroLeads to view verified contact signals for Hugo D. at Lü, including work email, phone, and LinkedIn data when available.
What schools did Hugo D. attend?
Hugo D. holds Bachelor'S Degree, Sociology from Université Laval.
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