Hugo Gleeson Email & Phone Number

Broadly experienced in sales, hospitality and venue management with supporting skills in accounting, administration and the Mandarin Language. Hard working, well organised and resilient with a strong customer focus, a proven ability to quickly establish rapport and excellent administration and computer skillsKEY COMPETENCIESCustomer Service Possesses a strong customer service focus with a demonstrated ability to build customer relationships both internally and externally at all levels of senioritySalesProven capability of hitting sales revenue targets and delivering value growth Demonstrated ability to plan and execute sales campaigns, winning and growing the customer base/market share CommunicationPossesses verbal communication and interpersonal skills of the highest order, with the ability to develop rapport and trust quickly. Excellent presentation, verbal and written communication skills in English and Mandarin Chinese NegotiationOutstanding sales and negotiation skills in complex selling situations Superior persuasion and influencing skills with an ability to creatively problem solveComplaint HandlingEfficient and successful at conflict resolution through strong interpersonal skills, empathy, patience and excellent listeningTeam LeadershipDeveloping and leading teams, through trust, providing coaching, training, mentoring, ongoing communication and leading by exampleDevelopment of team goals and ensuring delivery of individual and team KPI targetsFinancial SkillsGeneralist accounting skills including bookkeeping, P&L report, Balance Sheet, End of Month Reconciliation, AP & AR, preparation of invoices, preparation of quarterly BAS & IAS returns, purchase order and payroll tasksComputer SkillsExperienced user of MacOS systems and software, with a demonstrated competency in Microsoft Office systems and software.Good knowledge of accounting software packages including Quickbooks and MYOB and adept at creative programs on Adobe Suite

Listed skills include Business Strategy, Project Management, Event Management, Strategy, and 6 others.