☑Hugo Jacobs Email & Phone Number

My commitment, focus and passion are to help insurance providers win and retain more business. We partner with insurance providers to design and implement customer engagement solutions that differentiate policies and improve customer retention and acquisition.Life is too short for regrets and I live by the maxim: ‘If it isn’t fun, avoid doing it.’ We enjoy with insurance providers where we can create the most impact; that said, having an amusing and enjoyable relationship is an important factor in choosing who I work with.I have previously worked in investment banking and investment management for 9 years. I left financial services to take the entrepreneurial route and started up a manufacturing business. Having sold that business in 2003, Robert Lumley approached me to help turn his vision for the insurance space into reality as he wanted someone with no preconceptions about the insurance market.I am a would-be adventurer and avid sportsman and with a penchant for real tennis and shooting.

Listed skills include Insurance, General Insurance, Property And Casualty Insurance, Commercial Insurance, and 21 others.

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  Managing Director

  Ljs Global

  Feb 2003 - Present - London

  LJS Global (Formerly Lumley Jacobs) was rebranded in 2021 to reflect the more international nature and intent of our business. Founded in the UK in 2003 with the objective of helping insurance providers de-commoditise their products and services. We expanded into North America in 2014 and then into Europe and the Caribbean. LJS Global takes innovative marketing ideas from outside insurance and applies them within. We understand insurance deeply and the customer engagement programs we design speak to the needs and concerns of an insurer's customers. Over the years, LJS Global has created widely diverse experiences for our partner clients. Beyond the importance of surprising and delighting the policyholder, the focus has always been on a program’s ability to launch smoothly, scale efficiently, and pay for itself quickly.The people I can best help are typically:CMO's, CEO's, FD's. Chief Product Officers, Business Line or Product Managers and Marketing Directors.Our Skills Include►Improving Client Acquisition & Client Retention, Customer Engagement Strategies, Insurance Differentiation, Customer Experience, Insurance Innovation, Partnerships & Business Development, Non Risk Income Generation, Building Brand Loyalty, Staff Training, Increasing Customer Touch Points, Maximising PR, Supplier Management, Improving Customer Relationships, Programme Management, Branding/Messaging for Business Value, Value Propositions, Taking the Conversation Away from Price.