Zhanhao Li Email & Phone Number

Redmond, Oregon, United States

Chicago, Illinois, United States

- Manage the development of a brand-new Power BI dashboard to enhance the awareness on time-sensitive and overdue tasks into the team’s 40+ ongoing projects - Standardize project flows by implementing SOC project specific EDBA framework into each project's timeline- Resolve customer-specific trip disruption and conflicts via timely technical support shown in effectively rerouting customers in situations of severe seat unavailability based upon a deep understanding of United’s expansive route network- Consolidate customers’ trust with the United brand during irregular operational events by actively connecting and caring for their concerns at the airport customer service station

Oneonta, New York, United States

- Worked with a group of quality engineers on a large-scale Corning level 1 continuous improvement project - Converted contract, regulatory and customer requirements into company specified key process output variables - Designed and conducted measurement system analysis (MSA) experiments to evaluate human performance on detecting defects of the assigned product attributes and summarized the experimental data using Gage R&R study - Accessed machines performance for the injection blow molding process by collecting and analyzing data from plant NCMR report and production plan to determine the Ppk capability index for all customer requirements using SPC XL - Performed two root cause analysis (RCA) project to investigate machines subsystem failures with process engineer on-site and introduced a new poka-yoke mechanism on the production floor to reduce the chance of failures - Investigated a lab safety incident involved an operator’s fingers injured by sharp plastic debris and redesigned the workstation with cost-effective measure to eliminate direct hand contact and contained sharp debris result from the process - Tested and experimented the efficacy of several hand free bottle breaking mechanism proposed with the tool technicians - Conducted Gemba safety walk daily in collaboration with the safety intern to help discover and address existing and/or potential safety hazards related to the machines and the facility in a timely manner - Delivered a technical presentation on project deliverables and internship experience to the upper management

Staten Island, New York, United States

- Assisted in instruction for summer educational program activities of a class of 20 fourth grade students by promoting an active learning environment- Implemented positive behavior management for students and conducted safety precautions during activity period through a 6-hour long employee safety and onboard training mandated by the New York City Department of Education

Brooklyn, New York, United States

- Supported instruction for summer camp activities of a class of 20 kindergarten students - Facilitated safety and wellness of students along with instructors by executing the camp safety protocols carefully and encouraging students to participate- Improved leadership skills through a one-week long workshop as part of a summer youth employment program by completing team building activities and group brainstorm sections

Bachelor'S Degree, System Science And Industrial Engineering

Faa Private Pilot Certificate