Hugh Macdonald

Hugh Macdonald Email and Phone Number

Director - UX Architecture at ServiceNow @ ServiceNow
santa clara, california, united states
Hugh Macdonald's Location
San Diego, California, United States, United States
Hugh Macdonald's Contact Details
About Hugh Macdonald

Over twenty years of experience in strategic, customer-backed product design that delivers real consumer and business value. Proven ability to manage teams and projects from initial concept stages, through development and revision, to finished product.

Hugh Macdonald's Current Company Details
ServiceNow

Servicenow

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Director - UX Architecture at ServiceNow
santa clara, california, united states
Website:
servicenow.com
Employees:
13421
Hugh Macdonald Work Experience Details
  • Servicenow
    Director - Ux Architecture
    Servicenow Mar 2020 - Present
    San Diego, California, United States
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  • Housecall Pro
    Vp - Ux & Product Design
    Housecall Pro Dec 2017 - Nov 2019
    Greater San Diego Area
    Led product design for a team that empowers house call-based businesses to focus on doing what they do best....serve their customers...instead of the busy work of running the day to day.
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  • Intuit
    Director And Chief Strategist - Interaction Design - Turbotax
    Intuit Aug 2015 - Aug 2017
    Greater San Diego Area
    Drove interaction design as a core strategic business asset across the TurboTax product lineup. Focused on solving real customer problems that delivered real benefit for customers and shareholders.
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  • Intuit
    Interaction Design Strategist - Turbotax
    Intuit Jul 2013 - Aug 2015
    Greater San Diego Area
    Led interaction design across the TurboTax business unit in its journey towards becoming a design-led, product-first company.
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  • Intuit
    Principal Ux Designer - Turbotax
    Intuit Jul 2010 - Jul 2013
    Greater San Diego Area
    Led the User Experience for various aspects of the TurboTax flow.
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  • Sony Network Entertainment
    Senior Product Designer - Playstation Network
    Sony Network Entertainment Apr 2009 - Jul 2010
    Greater San Diego Area
    Streamlined customer experience for back end content management tools and consumer-facing account management UI.
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  • Amazon.Com
    Senior Ux Design Manager
    Amazon.Com Feb 2006 - Apr 2009
    Greater Seattle Area
    Led design initiatives for the Retail Customer Experience team focusing on enhancing and streamlining the feature set of the product detail page.
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  • Lakeside School
    Outdoor Expedition Leader
    Lakeside School 2002 - 2008
    Greater Seattle Area
    Led numerous multi-day backpacking expeditions with grade levels ranging from middle to upper school. Taught a variety of outdoor concepts including environmental responsibility, self-sufficiency, navigation, group behavior, safety and leadership.
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  • Orion River Rafting
    White Water Rafting Guide
    Orion River Rafting 2002 - 2008
    Leavenworth, Wa
    Guided commercial rafting customers on various class II, III, and IV river descents in Washington and Oregon. Trained in river-rescue and safety techniques, group ability assessment, hydrodynamics and all aspects of safely running white water river expeditions.
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  • Microsoft Corp.
    Product Designer
    Microsoft Corp. 2002 - 2006
    Greater Seattle Area
    Contract positions in which I created user interfaces for a variety of products for the Windows CE Tools Group, Commercial User Experience Group, Hardware Group, and MapPoint/Windows Live Maps Group.
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  • Terra-Forma Education
    Program Director
    Terra-Forma Education 2002 - 2005
    Greater Seattle Area
    Created, directed, and taught a model of experiential environmental education through a unique, immersive summer-camp format. Led groups of 6 to 15 year old at-risk youth in community-building and environmental curriculum.
  • Lycos
    Design Lead - Advanced Product Development Group And Gamesville
    Lycos 1999 - 2001
    Greater Boston Area
    Conceptualized, researched, and implemented experimental web-based technologies. Responsible for storyboarding concepts, interface design, and branding. Facilitated project flow and progress by working in conjunction with site engineers.
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Hugh Macdonald Skills

User Experience User Interface Design Interaction Design Information Architecture User Interface User Experience Design Usability Testing Experience Design Design Strategy User Centered Design Visual Design E Commerce Mobile Design Team Leadership Human Computer Interaction Heuristic Evaluation Wireframes Usability Information Design Advertising Illustration Art Direction User Research Web Applications Contextual Inquiry Content Management Omnigraffle Wireframing Persona

Hugh Macdonald Education Details

Frequently Asked Questions about Hugh Macdonald

What company does Hugh Macdonald work for?

Hugh Macdonald works for Servicenow

What is Hugh Macdonald's role at the current company?

Hugh Macdonald's current role is Director - UX Architecture at ServiceNow.

What is Hugh Macdonald's email address?

Hugh Macdonald's email address is hu****@****ail.com

What is Hugh Macdonald's direct phone number?

Hugh Macdonald's direct phone number is +120671*****

What schools did Hugh Macdonald attend?

Hugh Macdonald attended Massachusetts College Of Art And Design, Nols.

What are some of Hugh Macdonald's interests?

Hugh Macdonald has interest in Bmw 2002's, Tinkering, Adventuring, Diving.

What skills is Hugh Macdonald known for?

Hugh Macdonald has skills like User Experience, User Interface Design, Interaction Design, Information Architecture, User Interface, User Experience Design, Usability Testing, Experience Design, Design Strategy, User Centered Design, Visual Design, E Commerce.

Who are Hugh Macdonald's colleagues?

Hugh Macdonald's colleagues are Chris Spangler, Brad Tilton, Vijay Kumar, Jaylaxmi Rathore, Shyam Prasad Reddy Akavaram, Ashish Bansal, Alan Norris.

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