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@gymlib.com
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Hugo Pezot is listed as Customer Care & CRM at BOXY 🟥 at Brevo, based in Paris, Île-de-France, France. AeroLeads shows a work email signal at gymlib.com and a matched LinkedIn profile for Hugo Pezot.
Hugo Pezot previously worked as Customer Experience EMEA at Brevo and Freelancer at Pezot Cx. Hugo Pezot holds Bachelor Of Business Administration - Bba, Commerce International / Commerce from Excelia.
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AeroLeads found 1 current-domain work email signal for Hugo Pezot. Compare company email patterns before reaching out.
J’accompagne les entreprises à offrir la meilleure expérience à leurs clients ⚡️💌
Listed skills include Adobe Premiere Pro, Microsoft Office, Parler En Public, Management, and 13 others.
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Paris, Île-de-France, FR
- Gérer et résoudre les problèmes quotidiens des clients par courrier électronique et par téléphone de manière rapide et professionnelle.- Répondre à tous les appels entrants des clients avec professionnalisme, en utilisant le ton approprié.- Veiller à ce que les questions et les problèmes des clients soient traités correctement et en temps utile.- Gérer.
J'accompagne les entreprises à desservir la meilleure expérience à leurs clients ! ⚡️💌
Paris, Île-de-France, FR
CUSTOMER CARE- Establishment and structuring of Customer Care processes- Optimization of the support ecosystem (Zendesk)- Responding to incoming requests via email, phone, and video- Tracking bug/feature resolutions with product and tech teams.CRM- Creation and optimization of CRM workflows (Hubspot)- Implementation of reactivation strategies- Development.
Berlin, Berlin, DE
Flink acquired Cajoo in June 2022 and assumed the role at that time.· Management of the help center (Typeform to Zendesk via Zapier)· Synchronization with the German headquarters regarding global communication policies· Documentation of processes· Creation of queries to utilize data· Optimization of Zendesk for the French headquarters· Synchronization with.
- Creation and management of schedules on Skello.io- Productivity management: optimization of response processes / tools used- Team management (12 people): monitoring of KPIs and OKRs- Responsible for onboarding of new agents- Documentation of processes- Assistance in the management of customer requests in Tier 2 (fraud pattern)- Data processing via SQL.
- Representing the company's values through interactions with customers.- Resolve problems encountered by customers during their orders and regarding the use of the application.- Contact (email or phone) with leads/customers to get feedback and improve processes.- Setting up internal reports for the support teams.- Implementation of processes to facilitate.
Paris, France, FR
Responding to customer requests through various channels including email and phone.Taking a proactive approach towards our clients with a service-oriented mindset.Proposing initiatives aimed at enhancing the customer experience.Handling complaints and disputes.Providing high-quality product information to customers (features, availability, reservations.
Paris, France, FR
Position with 360° vision (CRM, Retail, Events and Customer Service Coordinator) CUSTOMER RELATIONSHIP MANAGEMENT- Management of a wallet of Sézane clients (Lille = shop location)- Campaign to support the client in the purchasing process - Phoning - Mailing - Videoconferences- Re-engagement of inactive Sézane clientsDIGITAL RETAIL - Sales advisor via.
Paris, France, FR
CUSTOMER SERVICE - Customer support and assistance - Conveying Sézane's values and concept - Welcoming both local and international clientele CUSTOMER ADVISE - Understanding the customer's needs - Providing advice and suggesting products suitable for specific body types - Creating outfit proposals VISUAL MERCHANDISING - Ensuring the store's overall.
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Hugo Pezot works for Brevo.
Hugo Pezot is listed as Customer Care & CRM at BOXY 🟥 at Brevo.
AeroLeads has found 1 work email signal at @gymlib.com for Hugo Pezot at Brevo.
Hugo Pezot is based in Paris, Île-de-France, France while working with Brevo.
Hugo Pezot has worked for Brevo, Pezot Cx, Boxy, Flink, and Cajoo.
You can use AeroLeads to view verified contact signals for Hugo Pezot at Brevo, including work email, phone, and LinkedIn data when available.
Hugo Pezot holds Bachelor Of Business Administration - Bba, Commerce International / Commerce from Excelia.
Hugo Pezot is listed with skills including Adobe Premiere Pro, Microsoft Office, Parler En Public, Management, Zendesk, Gestion De Projet, Gestion Du Service Client, and Communication.
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