Hugo Roncal Email & Phone Number

Paris, Fr

Luxembourg, Luxembourg, Lu

Eurofins Scientific is one of the world's largest and most dynamic life science companies, operating in 54 countries with 58,000 employees. It offers a full range of medical and biological testing services for both public and private healthcare clients.Either as President/CEO or Board member/Operating Partner, I am responsible for an international portfolio of independent companies with total revenues of X00 M€ and Y 000 employees.

Luxembourg, Luxembourg, Lu

Founded the Eurofins Digital Agency, a digital marketing consultancy providing paying services to Eurofins companies globally.Launched Direct-to-Consumer e-commerce activities for health testing services in 15 countries over Europe.Deployed across Eurofins retail network in Europe (several hundred labs) a brand new app digitalizing the patient journey.

Issy-Les-Moulineaux, Fr

Headquartered in San Francisco, Compass Transportation Inc. (fully owned by Transdev Group, $x00M revenues, 500 employees, most of them being drivers) designs and operates zero-emission and technology-enabled private transportation programs for major tech and biotech companies in the West Coast. Compass owns and mantains its own electric vehicle (EV) fleet.Main achievements :- Reached EBIT profitability : 1) Cut fixed costs by 30% by mutualizing maintenance facilities and teams.2) Exceeded SLA targets (and got related contractual bonus) by improving quality of service (i.e.: on-time performance climbed above 99% level) thanks to the deployment of a new fleet maintenance policy and of new SaaS tools (vehicle real-time tracking, passenger mobile boarding, fuel consumption optimization...)- During Covid-19 crisis, successfully negotiated with corporate clients the payment of subsidies to furloughed workers.

Issy-Les-Moulineaux, Fr

Fully owned by Transdev Group, Eurolines is the historical leader of long-distance B2C coach services (€100 million revenues, 100 employees, connecting 1 000 cities accross 25 countries over Europe & Morocco). Eurolines operates as a platform relying on a network of selected local subcontractors (not owning any coach fleet, nor employing any driver). I was the CEO of Eurolines parent company, overseeing 6 European subsidiaries (France, Belgium, the Netherlands, Spain, Portugal, Czech Republic). Board member of those companies. Prior to my appointment, Eurolines was disrupted by online pure players.Main achievements :- Improved EBIT by €20 million in 3 years :1) Implemented a hub-and-spoke network strategy which improved revenue per km by 80% (non-profitable long lines were cut, strategic hub lines were reinforced).2) Made transported passengers grow again (+10% in 2018 YoY) by growing online sales from 25 to 75% of total sales (new app & website, new online customer acquisition program).3) Cut payroll costs by 35% by automating processes thanks to the implementation at European level of a new IT system (inventory & pricing management, CRM, business intelligence...) which replaced a multitude of heterogeneous local legacy systems.- Conducted the financial and legal process which led to a share purchase agreement with a global competitor, FlixBus, aiming at strengthening its position in Europe. After the closing (May 2019) managed the transition alongside the new owner (till July 2019).

Rome, Piazzale Enrico Mattei, 1, It

Eni Gas & Power France (€2 billion revenues, 150 employees, leading B2B and B2C gas & power provider).Led a cross-functional team of 100 employees and contractors (IT, finance, HR, legal, procurement, sales, marketing, sourcing / pricing, customer experience & operations, digital, etc). Conducted a SAP implementation IT project. Main achievement : Diversified the natural gas historical business by launching in France two new business lines : - power supply for residential and professional customers. - energy efficiency services for large corporations.

Rome, Piazzale Enrico Mattei, 1, It

Eni Gas & Power France (€ 2 billion revenues, 150 employees, leading B2B and B2C gas & power provider)In charge of :- Cross-channel customer acquisition for French B2C and small-business market : Web sales, inbound and outbound telesales, resellers & brokers networks, retail partnerships, shopping malls... - Marketing & Digital (B2C & B2B) : new offers & services development, marketing communications (TV, digital, print, outdoor...), social media, loyalty & upselling...- Strategic planning & Analytics (B2C & B2B) : business strategy, CRM, pricing, lead generation programs, selling tools, digital & data-related projects...Management of a 40-people team and of ~1 000 external FTE/contractors (field resellers and telesales reps). Management of communications, PR, media planning & buying, digital advertising and performance-based marketing agencies. Member of the Executive Team and direct report to the CEO.Main achievement : Launched from scratch Eni brand into French consumer energy market : 1) Acquired in 4 years 800 000 customers (households) which formed a profitable B2C portfolio of € 650 million revenues annually.2) Achieved double-digit brand awareness only one year after launch.

Rome, Piazzale Enrico Mattei, 1, It

Start-up founded in 2005 (€600 million revenues, 80 employees). New entrant into French energy B2B market addressing SME, public-sector and large corporate customers.In charge of sales, marketing, pricing, customer care and billing. Managed a 50-people team. Member of the Executive Committee and direct report to the CEO.Main achievements : - Trebled revenues in 3 years (from 200 to €600 million) by scaling-up the company :1) Successfully negotiated wholesale commercial partnerships and retail distribution framework agreements.2) Re-organized the direct and indirect sales force and built a lead generation program to feed it.3) Implemented PRM / CRM tools (notably Salesforce) - Instrumental alongside the founders in the selling process of the whole company to Eni (March 2012), which was a minority shareholder since 2007.

San Jose, Ca, Us

French subsidiary of a global e-commerce marketplace (€ 50 billion revenues, 15 000 employees).Product Manager for all C2C "classic" categories (i.e.: excluding new ventures like Automotive or Real Estate), in charge of strategic marketing, pricing & promotions and customer, payment & shipping experience.Main achievement :Reinvigorated a "mature" (double digit YoY growth rate « only ») C2C market worth a billion euros of merchandized volume each year via custom-tailored product innovation and out-of-the box pricing schemes. In particular, designed and launched an innovative promotion which successfully reactivated occasional sellers, generated € 5 million incremental revenues per year and became a best-practice within the company.

San Jose, Ca, Us

French subsidiary of a global e-commerce marketplace (€50 billion revenues, 15 000 employees).In charge of launching from scratch in France the automotive category, a B2C and C2C platform where vehicles and spare parts could be bought and sold by consumers and automotive dealers Responsible for business planning, online customer experience design, trade marketing, PR & events, online & offline customer & car dealers acquisition.Main achievement :In two years established the automotive category among leading online automotive players in France by reaching €20 million annual transaction fees.

Chicago, Illinois, Us

French subsidiary of a global management consulting firm (€1 billion revenues, 3 000 employees).Strategy, cost reduction and change management assignments for global firms in Telecommunications, Utilities and Financial services industries.

Master Of Science (Msc), Business Administration, Finance, Marketing

Master Of Science (Msc), Information Technology