Hugo S. Email & Phone Number

Spain

Spain

As Country Manager for Spain, I set up the business to work from no business with no presence in the country to multi product business. Also, I was in charge of the process to register TF Bank as a Spanish Branch in the Bank of Spain.Additionally, I was in charge of the Credit Card product launch in Italy as cross-border activity. and involved in the prospection of new markets.• Launched Consumer Loans in the market. Defined application process, product & pricing and involved in credit… Show more As Country Manager for Spain, I set up the business to work from no business with no presence in the country to multi product business. Also, I was in charge of the process to register TF Bank as a Spanish Branch in the Bank of Spain.Additionally, I was in charge of the Credit Card product launch in Italy as cross-border activity. and involved in the prospection of new markets.• Launched Consumer Loans in the market. Defined application process, product & pricing and involved in credit score rules definition and implementation, also establishing the pre collection and collection processes.• Launched Credit Cards in Spain & Italy. Defined customer application process, pricing and involved in credit score rules definition and implementation. • Registration of the Branch in the Bank of Spain being the representative in front of the authority.. Analysis of obligations and reporting needed. Coordination of all stakeholders. • Initial selection of the Credit Bureaus and services to be used in coordination with Credit & Risk department. Definition of KYC & Digital Signature processes and involved in the selection of provider and integration. Show less

Madrid

In charge of the international business development and expansion of the company, with main focus on Europe and LatAm. Direct report to CEO.• Prospect new business opportunities within our current clients, with presence in other markets. • Define new target countries where to expand the company services.• Identify new markets needs and alternative payment methods to implement them and adequate the service offered through existing solutions.• Elaborate business proposals and… Show more In charge of the international business development and expansion of the company, with main focus on Europe and LatAm. Direct report to CEO.• Prospect new business opportunities within our current clients, with presence in other markets. • Define new target countries where to expand the company services.• Identify new markets needs and alternative payment methods to implement them and adequate the service offered through existing solutions.• Elaborate business proposals and negotiate terms & conditions of the contracts. Show less

Madrid

In charge of managing marketing department, with 4 direct reports and a year budget of €10 MM. Direct report to CEO.• Define and supervise the marketing plan and media mix.• Define main KPI´s and follow up, according to budget assumptions.• Align the marketing strategy with business growth and brand goals.• Supervise communication plan and PR strategy.• Business growth by new revenue streams and new sales channels.• Define and run agencies pitch when needed, and… Show more In charge of managing marketing department, with 4 direct reports and a year budget of €10 MM. Direct report to CEO.• Define and supervise the marketing plan and media mix.• Define main KPI´s and follow up, according to budget assumptions.• Align the marketing strategy with business growth and brand goals.• Supervise communication plan and PR strategy.• Business growth by new revenue streams and new sales channels.• Define and run agencies pitch when needed, and contractnegotiation with final ones. (Media and Creative)• Set goals and follow up media and creative agencies performance Show less

Madrid, Spain

In charge of Collections and Credit & Risk areas, after being promoted from business development position. Direct report to CEO.Debts Recovery & Collections Area:• Manage a team of 3 direct reports, plus 6 DCA´s with over 50 peopleworking exclusively for our operation.• Budget forecasting and management over 1.7 Million Euros.• Responsible for processes and strategy definition, with constantinternational collaboration. Also, assessing Mexico market.• Relation… Show more In charge of Collections and Credit & Risk areas, after being promoted from business development position. Direct report to CEO.Debts Recovery & Collections Area:• Manage a team of 3 direct reports, plus 6 DCA´s with over 50 peopleworking exclusively for our operation.• Budget forecasting and management over 1.7 Million Euros.• Responsible for processes and strategy definition, with constantinternational collaboration. Also, assessing Mexico market.• Relation with main companies in the market, and potential debtsbuyers, taking care of over 20 Million Euros debt portfolio and incharge of debt sale process.Credit& Risk Area:• Responsible for Spanish credit & risk strategy, being the main linkbetween business operation and international credit & risk analysts.• In constant research of new credit assessment tools, to improveprocesses.• Monitor of main KPI´s, from customers repayment behavior, to P&Limpact due to impairment calculations.• In charge of contact with main credit bureaus, reviewing Show less

Madrid, Spain

Responsible for business development by generating new partnerships with third companies. Direct report to CEO.• Business environment analysis, and research of potential partners.• In charge of negotiating and establishing commercial conditions. Retribution schema and bonus proposal.• Set up and monitoring main KPI´s.• 1 Million Euros budget forecast and management.• International collaboration and networking.• 25% of total new business was generated by new partners… Show more Responsible for business development by generating new partnerships with third companies. Direct report to CEO.• Business environment analysis, and research of potential partners.• In charge of negotiating and establishing commercial conditions. Retribution schema and bonus proposal.• Set up and monitoring main KPI´s.• 1 Million Euros budget forecast and management.• International collaboration and networking.• 25% of total new business was generated by new partners within 1 year. Show less

Santiago, Chile

In charge of the entire sales team, formed by 9 account managers and 1 sales assistant.Responsible for multi-platform B2B sales in 4 business areas of the company (Gourmet, Fashion, Family and Weddings). Fairs:• Sale of exhibition area for 9 different trade shows per year, with a total of 14.000 sqm of exhibition and more than 750 exhibitors.• Generated sales over 500.000 Euros.• Increased international presence by 10% due to new agreements, with main international… Show more In charge of the entire sales team, formed by 9 account managers and 1 sales assistant.Responsible for multi-platform B2B sales in 4 business areas of the company (Gourmet, Fashion, Family and Weddings). Fairs:• Sale of exhibition area for 9 different trade shows per year, with a total of 14.000 sqm of exhibition and more than 750 exhibitors.• Generated sales over 500.000 Euros.• Increased international presence by 10% due to new agreements, with main international exhibitors.Digital:• Clients consultancy, focused on web site positioning, social media ads, community manager service and email marketing.• Digital services sales increased by 20% as consequence of new strategy definition. Magazines:• 33 magazines advertisements and editorial projects management.• Ad hoc proposals and negotiation with media agencies and SME´s.. Show less

Santiago, Chile

Certified as Independent Digital Marketing Consultant by WSI.Working as freelance, providing support and digital solutions to medium and big companies, as an external consultant.• Set up and optimization of Ads Campaigns in Google andFacebook.• Creation and optimization of Web Sites, implementing CRM using platforms as WordPress, Joomla, etc.• Community Management.• Email Marketing campaigns.• Competence analysis in SEO and SEM.

Santiago, Chile

In charge of all the actions to set up and grow the project in Chile, reporting directly to company CEO, and being the local company legal representative.• Initial prospection and set up of the project in the country.• Recruitment, training and management of sales team, formed by 4 account managers.• Sales strategy definition, pricing set up and business model development during the start up time.• International reporting and KPI´s follow up. Budget forecast and targets set… Show more In charge of all the actions to set up and grow the project in Chile, reporting directly to company CEO, and being the local company legal representative.• Initial prospection and set up of the project in the country.• Recruitment, training and management of sales team, formed by 4 account managers.• Sales strategy definition, pricing set up and business model development during the start up time.• International reporting and KPI´s follow up. Budget forecast and targets set up.• Constant collaboration across the organization and in contact with top management team.• 350.000 euros revenue by end of 2014.• Commercial agreements with 50% of key accounts. Show less

In charge of all the spanish guests on board. Public relations, travel talks and conferences, satisfaction follow up, final reports and presence in all the cocktails.

Madrid Y Alrededores, España

Coordination and organization of the protocol for different events. Management of the transfers, accommodation, assistance during the event. Weddings and private events.

Madrid, Spain

Coordination with TourSpain Agencies Worldwide.In charge of coordinating all duties at the Fair Technical Secretary of FITUR Meetings & Events.• Hotels assignments for all the participants.• Flights and transfers management.• Participants agenda creation and management.• Operations Assistance within entire event to all Hosted Buyers and TourSpain offices.

Madrid Area, Spain

Administrative tasks related to financial department, SERVIFEMA.Invoicing, problem solving, extra services quotation and providing assistance to different trade fair areas from central department.

Madrid, Spain

Coordination with TourSpain Agencies Worldwide.In charge of coordinating all duties at the Fair Technical Secretary of FITUR Meetings & Events.• Hotels assignments for all the participants.• Flights and transfers management.• Participants agenda creation and management.• Operations Assistance within entire event to all Hosted Buyers and TourSpain offices.

Pmd - Programme For Management Development, Executive Education

Strategic Innovation And Cross-Cultural Management Module, Executive Education

Leadership Development Program, Organizational Leadership

Sales And Commercial Spaces Management, General Sales, Merchandising And Related Marketing Operations, Higher Certificate Education

Protocolo Y Relaciones Institucionales, Protocolo Y Organización De Eventos

Grado En Marketing, Marketing/Marketing Management, General