Hugo Sousa Gil Email and Phone Number
Hugo Sousa Gil work email
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Hugo Sousa Gil personal email
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Hugo Sousa Gil is a Head of IT Application Operations - Service Support at Santander Portugal. He possess expertise in unix, oracle, sql, pl/sql, java and 33 more skills. He is proficient in English. Colleagues describe him as "Hugo is an excelent professional. He learned very rapidly the technical aspects of his position and assimilated very easily the concepts of delivering a service to a client. I look forward in working with him again in the future."
Santander Portugal
View- Website:
- santander.pt
- Employees:
- 2052
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Head Of It Application Operations - Service SupportSantander Portugal Dec 2021 - PresentLisbon, Lisbon, PortugalResponsible for overseeing the efficient and reliable operation of all enterprise applications, ensuring they run smoothly, are available to meet business needs, and are optimized for performance. This role requires balancing technical expertise, leadership, and business acumen to ensure the service provided by applications is aligned with organizational objectives.Key Responsibilities:Leadership & Strategic PlanningApplication Performance ManagementService Delivery &… Show more Responsible for overseeing the efficient and reliable operation of all enterprise applications, ensuring they run smoothly, are available to meet business needs, and are optimized for performance. This role requires balancing technical expertise, leadership, and business acumen to ensure the service provided by applications is aligned with organizational objectives.Key Responsibilities:Leadership & Strategic PlanningApplication Performance ManagementService Delivery & AvailabilityOperational Efficiency & Continuous ImprovementBudget & Resource ManagementReporting & CommunicationChange & Release Management - Risk Mitigation Show less -
Performance ArchitectCrossjoin Solutions Dec 2018 - Dec 2021Newbury, England, United Kingdom- Support major digital transformations advising on Architecture, Cloud Infrastructure, observability, reliability, performance certification and go live stabilization;- Quality Assurance Lead for a major telecommunication service provider in the United Kingdom for all deliveries across Digital, Consumer and Enterprise. Responsible for building the test strategy and methodology, environment allocation, test automation and leading more than 80 people;- Advice major telecommunication and… Show more - Support major digital transformations advising on Architecture, Cloud Infrastructure, observability, reliability, performance certification and go live stabilization;- Quality Assurance Lead for a major telecommunication service provider in the United Kingdom for all deliveries across Digital, Consumer and Enterprise. Responsible for building the test strategy and methodology, environment allocation, test automation and leading more than 80 people;- Advice major telecommunication and insurance companies to improve reliability, resilience and observability of the entire IT Stack;- End to end optimisations of processes, jobs, services and journeys across multiple technologies, applications and databases;- Firefighting on multiple incidents to restore service and respective Root Cause Analysis on multiple clients across the globe; Show less -
Senior Performance SpecialistCrossjoin Solutions Feb 2018 - Nov 2018Newbury, England, United Kingdom -
Business Application Support Middleware & ProvisioningAmaris Mar 2015 - Feb 2018Cape Town, South Africa / Lisbon, PortugalManaging Application and Functional Support teams, in the middleware and provisioning domains. -
Eai ConsultantNovabase Sep 2014 - Mar 2015Lisbon Area, PortugalTIBCO EAI Consultant @ PT-Comunicações -
Application Technical Support SpecialistAccenture Jan 2013 - Sep 2014Lisbon Area, PortugalTIBCO Plataform Support -
Application Technical Support SpecialistAccenture Nov 2010 - Jan 2013ZonMediation, Data Retention, Provisioning Platform Support -
System AdministratorNoesis Portugal Oct 2009 - Nov 2010ZON's Mediation plataform Support -
Helpdesk OperatorUniversidade Lusófona Jan 2007 - Jun 2008In charge of a public computer study room, computer and student suport.
Hugo Sousa Gil Skills
Hugo Sousa Gil Education Details
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Instituto Superior De Engenharia De LisboaComputer Science
Frequently Asked Questions about Hugo Sousa Gil
What company does Hugo Sousa Gil work for?
Hugo Sousa Gil works for Santander Portugal
What is Hugo Sousa Gil's role at the current company?
Hugo Sousa Gil's current role is Head of IT Application Operations - Service Support.
What is Hugo Sousa Gil's email address?
Hugo Sousa Gil's email address is hu****@****ris.com
What schools did Hugo Sousa Gil attend?
Hugo Sousa Gil attended Instituto Superior De Engenharia De Lisboa, Universidade Lusófona - Centro Universitário Lisboa.
What skills is Hugo Sousa Gil known for?
Hugo Sousa Gil has skills like Unix, Oracle, Sql, Pl/sql, Java, Linux, Shell Scripting, Perl, Tibco, Mysql, Integration, Microsoft Sql Server.
Who are Hugo Sousa Gil's colleagues?
Hugo Sousa Gil's colleagues are Joao Pedro Ribeiro E Castro, Paulo Silva, Sandra Vieira E Silva, Tiago Dantas, Sonia Lopes, Luis Fernandes, Ana Costa.
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