Hugues Lapointe
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Hugues Lapointe Email & Phone Number

Director, Global Service Delivery at Lenovo at Lenovo
Location: Montreal, Quebec, Canada 4 work roles 1 school
2 work emails found @lenovo.com LinkedIn matched
✓ Verified May 2026 4 data sources Profile completeness 100%

Contact Signals · 2 work emails

Work email h****@lenovo.com
LinkedIn Profile matched
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Current company
Role
Director, Global Service Delivery at Lenovo
Location
Montreal, Quebec, Canada
Company size

Who is Hugues Lapointe? Overview

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Quick answer

Hugues Lapointe is listed as Director, Global Service Delivery at Lenovo at Lenovo, a company with 38044 employees, based in Montreal, Quebec, Canada. AeroLeads shows a work email signal at lenovo.com and a matched LinkedIn profile for Hugues Lapointe.

Hugues Lapointe previously worked as Director, Global Service Delivery at Lenovo and Director, WW Electronic Service Delivery - Lenovo International at Lenovo. Hugues Lapointe holds Bachelor Of Engineering (B.Eng.), Chemical from Mcgill University.

Company email context

Email format at Lenovo

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{first_initial}{last}@lenovo.com
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AeroLeads found 2 current-domain work email signals for Hugues Lapointe. Compare company email patterns before reaching out.

Profile bio

About Hugues Lapointe

I'm passionate about leveraging my experience in leading culturally-diverse, international teams to deliver innovative, high-success service experiences to customers, while maintaining a sharp eye on the bottom line.

Listed skills include Pre Sales, Crm, Business Alliances, Resellers, and 46 others.

Current workplace

Hugues Lapointe's current company

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Lenovo
Lenovo
Director, Global Service Delivery at Lenovo
peking, beijing, china
Website
Employees
38044
AeroLeads page
4 roles · 16 years

Hugues Lapointe work experience

A career timeline built from the work history available for this profile.

Director, Global Service Delivery

Current

Montreal, Quebec, Canada

Oct 2021 - Present

Director, Ww Electronic Service Delivery - Lenovo International

Montreal, Canada Area

Leading a global team responsible for deploying innovative customer self-support and assisted support options, ensuring customer success and satisfaction, while balancing operating costs. Also responsible for day to day operations of social media and user community support.

Jul 2019 - Sep 2021

Director, North America Service Delivery Operations

Montreal, Canada Area

Managed support and repair operations for PC and Tablet products. Responsible for:- Setting and overachieving >$150M/year operating budget.- Maintaining and improving Customer Satisfaction for all support and repair avenues.- Managing outsourced vendor relationships, performance and contract adherence.- Costing warranty upgrade and extension offerings..

Jan 2017 - Jul 2019

Service Operations Manager - Na, Europe, Anz, La And Japan

Montreal, Canada Area

Led international team responsible for PC service cost control operations- Established and achieved >$300M annual operating budgets- Put in place global cost modeling and forecasting processes used in product and offerings costing- Ran business management system focused on operational excellence and cross-region best practice sharing- Acted as service cost.

2010 - 2016 ~6 yrs
Team & coworkers

Colleagues at Lenovo

Other employees you can reach at lenovo.com. View company contacts for 38044 employees →

1 education record

Hugues Lapointe education

FAQ

Frequently asked questions about Hugues Lapointe

Quick answers generated from the profile data available on this page.

What company does Hugues Lapointe work for?

Hugues Lapointe works for Lenovo.

What is Hugues Lapointe's role at Lenovo?

Hugues Lapointe is listed as Director, Global Service Delivery at Lenovo at Lenovo.

What is Hugues Lapointe's email address?

AeroLeads has found 2 work email signals at @lenovo.com for Hugues Lapointe at Lenovo.

Where is Hugues Lapointe based?

Hugues Lapointe is based in Montreal, Quebec, Canada while working with Lenovo.

What companies has Hugues Lapointe worked for?

Hugues Lapointe has worked for Lenovo.

Who are Hugues Lapointe's colleagues at Lenovo?

Hugues Lapointe's colleagues at Lenovo include Kaijin Lv, 陆彝崧, Benjamin Lagos Poxtan, Manuel Contreras, and Aditya Ram.

How can I contact Hugues Lapointe?

You can use AeroLeads to view verified contact signals for Hugues Lapointe at Lenovo, including work email, phone, and LinkedIn data when available.

What schools did Hugues Lapointe attend?

Hugues Lapointe holds Bachelor Of Engineering (B.Eng.), Chemical from Mcgill University.

What skills is Hugues Lapointe known for?

Hugues Lapointe is listed with skills including Pre Sales, Crm, Business Alliances, Resellers, Operations Management, Process Improvement, Sales Enablement, and Service Delivery.

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