Part of the management teamIn charge of:• Defining/implementing/monitoring delivery and support processes• Delivering projects to customers• Solving customer issues while respecting SLAs: helpdesk, incident/problem/change management• Providing support to the Sales & Marketing Team (scope, planning, quotation)• Ensuring the financial profitability of the professional services (delivery & support)• Transferring knowledge and information internally• Overseeing Ottie (B2C) product creation and launch within Europe

Putting Tessares Information Security Management System (ISMS) in place from scratch tocomplete ISO27001 certification (reached in Dec/2021)

Reporting to COOIn charge of:• Defining/implementing/monitoring delivery processes• Delivering projects to customers• Ensuring the financial profitability of the delivery professional services• Providing support to the Sales & Marketing Team (scope, planning, quotation)• Transferring knowledge and information internally

Reporting to CTOPart of the "Mobile Roadmap & Program Delivery" teamLeading the Mobile Core Integration program aiming at merging both BASE Company and Telenet architectures and systemsCAPEX budget: 12 M€/year

Reporting to CTOPart of “Strategy & Programs” departmentLeading one of BASE Company' strategic programsCAPEX budget: 6 M€/year

Leading:• Core Network regulatory projects (lawful intercept, subscriber localisation)• Core Network evolution projects (MME and xGW upgrades)

Project manager and technical lead of the:• PCRF/SPR integration• LTE-Roaming implementation• 4G EPC launch• DRA integration• Packet core capacity planning

• Managing and executing full E2E PS audits ranging from radio optimization to core network analysis for different mobile operators leading to recommendations to improve network performances• Organizing demos and trials for 2 Commsquare products: DAP and DataMon• Supervising the development of Commsquare’s main product: DataMon