Hui Liu

Hui Liu Email and Phone Number

Sustainable Service Management; Customer Service Process analysis @ Danfoss Power Solutions
nordborg, syddanmark, denmark
Hui Liu's Location
Kiel, Schleswig-Holstein, Germany, Germany
About Hui Liu

A Master's student of service management focusing on service process optimization and customer relationship management. I have studied and lived in China, Germany, Sweden, the UK for years and have gained strong communication skills and cross-culture awareness from my abroad experiences.

Hui Liu's Current Company Details
Danfoss Power Solutions

Danfoss Power Solutions

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Sustainable Service Management; Customer Service Process analysis
nordborg, syddanmark, denmark
Employees:
3068
Hui Liu Work Experience Details
  • Danfoss Power Solutions
    Customer Care
    Danfoss Power Solutions Sep 2021 - Present
    Neumünster, Schleswig-Holstein, Germany
    • Ownership of 20 customers and interface between customer and supply chain, financial department, and account manager to improve the customer satisfaction• Documentation of the knowledge in form of solution articles and identification of the customer service process improvement
  • Nordic-China Startup Forum
    Marketer
    Nordic-China Startup Forum Sep 2020 - Feb 2021
    Helsingborg, Skane County, Sweden
    • Attended Skane local events to expand the network and building cooperation with EOS• Responsible for the operational campaign for marketing channels
  • Bertelsmann Se & Co. Kgaa
    Sales Marketing Assistant
    Bertelsmann Se & Co. Kgaa Jul 2018 - Mar 2019
    Beijing City, China
    •Addressed potential needs of customers and offered appropriate service solutions•Assisted the sales team in conducting and delivering consulting solutions or customized business proposals• Reported to the sales management team on a weekly basis regarding incentive settlements’ progress
  • 17Zuozuo
    Product Marketing Trainee
    17Zuozuo May 2017 - Jan 2018
    Beijing City, China
    • Assisted driving marketing strategy through multiple product demos• Collected questionnaires on customer satisfaction and compiled reports for the product enhancement

Hui Liu Education Details

Frequently Asked Questions about Hui Liu

What company does Hui Liu work for?

Hui Liu works for Danfoss Power Solutions

What is Hui Liu's role at the current company?

Hui Liu's current role is Sustainable Service Management; Customer Service Process analysis.

What schools did Hui Liu attend?

Hui Liu attended Lund University, University Of Erlangen-Nuremberg, University Of Portsmouth, Beijing Technology And Business University.

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