Hui Liu Email and Phone Number

• Ownership of 20 customers and interface between customer and supply chain, financial department, and account manager to improve the customer satisfaction• Documentation of the knowledge in form of solution articles and identification of the customer service process improvement

• Attended Skane local events to expand the network and building cooperation with EOS• Responsible for the operational campaign for marketing channels

•Addressed potential needs of customers and offered appropriate service solutions•Assisted the sales team in conducting and delivering consulting solutions or customized business proposals• Reported to the sales management team on a weekly basis regarding incentive settlements’ progress

• Assisted driving marketing strategy through multiple product demos• Collected questionnaires on customer satisfaction and compiled reports for the product enhancement