• Assigned to multiple client accounts as delivery director, leading technical delivery of enterprise solutions.• Collaborated with client technical architects/leads to define product architecture and design, and drove timely resolution of architectural design issues.• Established alignment on technical/agile approaches and standards and ensures alignment across team members.• Provided weekly update to client leadership team with project progress, achievements and risks• Mentored and coached team members, managed team engagement by leading with empathy, providing meaningful recognition and prompt feedback.

• Manage multiple squads of developers to maintain and enhance applications in healthcare space.• Lead architecture, design, security review and operation review of projects.• Serve as people manager, through coaching and mentoring, help employees reach their full potentials and build their careers at IBM.• Actively involved in leadership discussion and take on new initiatives to streamline the agile process and build better engineering culture in the organization. • Act as good steward to protect client data by making sure all the security risks and compliance issues are remediated.• Work with offering managers to propose yearly project budgets, and work with business operations on vendor management and execution of SOWs.

• Expanded my responsibilities to manage multiple payment integrity tools/applications, and benefit modeling application at payer organization.• Led the “blue wash” efforts of multiple applications after IBM acquisition and successfully brought them to compliance.

• Continued leading the SURS tool modernization project after spin-off, and successfully migrated the application from client server platform to J2EE web platform, and transformed a slow outdated desktop UI to a modern snappy web wizard utilizing single-page framework. The migration was well received by the clients. It shortened the training time by 50%, and increased the usage of the tool by 30%.

• Managed a team of both on-shore and off-shore developers to maintain and enhance SURS reporting tool used by state medicaid agencies to detect fraudulence.• Initiated the discussion on SURS application modernization, gained buy-in from stakeholders, and kicked off the modernization project.• Led the database design and implementation of the SURS report meta data as first step of the modernization.

• Manage a 8 member eCommerce application team developing and supporting both Websphere commerce based borders.com site, and Sterling/Yantra based OMS system.• Lead the production support of both eCommerce site and OMS through the established remedy procedure and change management.• Provide input, direction, and approval on all project documentation including scope, charter, requirements, technical design and project plans for all eCommerce development.• Guide the team on technical architecture, design, implementation, unit testing, code review, performance tuning, and ensure all engineering procedures are followed.• Monitor project progress, timelines, and provide update to business partners and IT executives.• Setup the bi-weekly training session to improve the engineering skills of the team. Encourage cross training of the team members to share knowledge and eliminate single point of failure.• Establish best collaboration with internal cross functional teams including Data team, EDI/EAI, BI, finance, customer service, finance, and 3rd party vendors including KOBO, Alibris, Power review, Cybersource and Brierley…• Maintaine excellent working relationships with directors and VPs of eCommerce team, and advised the executives on technical strategies, resource planning, task priorities and eCommerce roadmap. • Ensure compliance of Borders eCommerce systems with processes with PCI and SOX.

• Provide leadership and direction both internally and with clients regarding website strategy, development and integration from a technical perspective. • Advise and lead the team on the strategic direction that meets client objectives, industry best practice and budget guidelines. • Participate and lead in the estimating process, monitoring and managing site development of projects to maintain timeline, budget and delivery. • Participate and lead in the design and implementation of the major customization and integration of the site build-out, provides mentoring and guidance to team members. • Provide support as a technical leader for client calls, demonstrations and software reviews.

• Play a Systems Architect role on assigned project. Responsible for leading the system design, development and maintenance of web applications and backend integration processes.• Lead project scoping and estimating efforts. Responsible for requirement gathering and technical analysis of client project. • Manage the technical resources of the team, and work closely with client and internal department to delivery the project successfully. • Participate in all activities related to improving the technical department (Interviews, standards, processes, etc…)• Participate in the proprietary J2EE based framework (OCP) additions and innovation team tasks• Manage a mentor group of 4 to 5 engineers to help them develop career goals, improve technical and leadership skills, and coordinate the training plan for the group members.

• Analyze, design and develop information and retail systems under Windows NT and UNIX working environments. Develop software to make data transfers among PC/Workstation/Server, AS400 and databases using JAVA, XML, C/C++, Visual C++(MFC), SQL and JDBC. Design and implement clerk and customer GUI with JAVA Swing, Visual C++, JSP and HTML. Maintain and enhance the existing software to support Borders’ retail systems. Make use of Microsoft Developer Studio, IBM Websphere Studio Application Developer, Eclipse. Project Highlight:• Led a team to enhance Borders Special Order (SPO) application to support new business function ‘Ship to Home’. The new function increases annual revenue by over 1 million dollars across the retail chain.• Led a team to build a credit server to support credit, EGC and check transactions. This application saved the cost that would be used to buy a commercial package for the company.• Wrote a server application that takes reservation requests for NYP (Not Yet Published) titles and creates reservation records at the corresponding store systems. The application saved the labor cost that would be used to manually handle the reservation requests.