Medical Secretary Support
Ensuring all referrals are entered onto the Trust system on the appropriate waiting list, and passed on to clinician accordinglyEnsuring all relevant issues are dealt with, or accurate messages recorded and passed on to the appropriate person/sManaging the team generic email address to deal with patients/carers or other personnel queriesCommunication with patients/ carers in writing and if necessary over telephone Arrange appointments for patients and input patient appointment dates and times onto the Trust system, ensuring demographic details are accurate. Ensure all attendances and outcomes are documentedCancellation and rebooking of appointments as per Trust policiesOperate waiting list/PTL systems as required to avoid breach dates in accordance with theset proceduresBook venues for meetings; take and prepare minutes of meetings when requiredMaintain all filing within the department, including all documentation required by the teamAssist with the collection and collation of data for audit purposesLocate investigation results for clinics as appropriateEnsure all test results are filed accurately and in a timely fashionAdditional support for Specialist Nursing Team