Huma Rizwan Email & Phone Number

Warrington, Cheshire, United Kingdom

Managing Key Accounts including LFC and Sports Direct, JD, DW Sports ensuring all customer and business expectations are met. Key Responbilities are to ensure I understand and translate customerbusiness goals into actionable plans through the convsersion of the orderbook. Managing the order book for Liverpool Football Club, I am responsible for ensuring all Reatil Launches are mer and also I managed the GOK orderbook for the players again ensuring that all deliveries were on time for start of the season, traning and tours. I also work with customer like Sports Direct, JD similar to LFC I mange the conversion of their order book, I will work with the customer to review their expectations with regards to deliveries and as they require pre-work to their products prior to delivery, for example the RRP adding to the product, also ifthey have particular carton requirements. I will then work with the Purchasingand Logistics team to relay this information to ensure all deliveries expectations are met. Whilst the customer is my main focus on a day to day basis, I also ensure that the New Balance values and strategies are met, to enable this I ensure that I'm providing an excellent service to the customer which will also results to the company achieving their KPI.

Warrington, United Kingdom

Worked with Sales Manager and Customers to manage order books and deliveries for Key Accounts, ensuring all customer expectations were met and the order book was converted whilst maintaining the company's KPI. Key Responsibilities included communication with customers, managing the credit limit to ensure deliveries were not held up. Liaising with the logistics team to ensure all delivery dates were met. Manage the Sell in process including ordering samples and setting up showrooms whilst gainingknowledge of the products to be able to work with the Sales Manager during the sell in process to deliver a full customer experience and to ensure that customer also had full con􀃝dence in me to manage their product on the orderbook proactively, which I did by using sell through data.

Warrington, United Kingdom

Managed Key Account customers water accounts, customers included Football Stadiums such as Manchester United, also the Football Players. I also managed large companies such as Asda and Tesco.

6 Gcess

A, Business Administration And Management, General, As Level