Associate General Manager
CurrentHR Policies and Employee Relations: Formulate HR policies and develop company-wide team-building activities to foster synergies, promote employee well-being, and improve overall employee satisfaction.Hiring and Business Process Improvement: Evaluate current hiring processes and develop new processes to optimize talent acquisition. Employee Engagement and Data-Driven Insights: Employ a data-driven approach to monitor and report on employee engagement metrics.Daily Operations Management: Oversee daily operations, delegating tasks and collaborating across departments to manage workflows. Operational Efficiency and Cost Savings: Introduced operational changes—such as consolidation of forms—that reduced expenses by 10%.Vendor Management and Marketing Strategy: Researched, vetted, interviewed, and selected a digital marketing consulting firm to develop a long-term marketing strategy and expand web/social media presence. Supplier Evaluation and Training: Evaluated software providers to facilitate the acquisition and integration of a new property management system. Currently leading onboarding process and training company-wide staff on system use. New Business Opportunities and Revenue Generation: Collaborated with general manager to develop and operationalize new revenue streams—such as a wine bar and wedding events—that are projected to generate $1M+ in additional revenue within the first year.